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All Journal Esteem Journal of English Study Programme Pena Justisia: Media Komunikasi dan Kajian Hukum
Abdul Jabbar, Umar
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Education Law, Crime, Criminology & Criminal Justice Social Sciences

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THE PERCEPTION OF D3 HOSPITALITY STUDENTS AT STIEPARI SEMARANG ON THE IMPORTANCE OF ENGLISH PROFICIENCY IN HOTEL AND RESTAURANT CAREERS: A QUANTITATIVE STUDY Ade Prabowo, Bayu; Adhistyo Wijoyo, Tuwuh; Abdul Jabbar, Umar; Andriani Putri, Julian
Esteem Journal of English Education Study Programme Vol. 8 No. 2 (2025): Esteem Journal of English Education Study Programme
Publisher : Universitas PGRI Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31851/esteem.v8i2.18471

Abstract

This study examined the perceptions of D3 Hospitality students at STIEPARI Semarang regarding the importance of English proficiency for careers in the hotel and restaurant industries, as well as the factors influencing these views. A quantitative descriptive survey was conducted with 44 students using a 5-point Likert scale questionnaire covering four dimensions: awareness of English importance, self-assessed readiness, learning barriers, and institutional expectations. Data were analyzed using SPSS. Findings indicated that students generally perceived English as highly important (M = 3.86), particularly for guest communication and career advancement (M = 4.32). Speaking and listening skills were prioritized over reading and writing. However, students reported moderate confidence in their English abilities (M = 3.14), especially in understanding accents and speaking fluently. Major challenges included limited vocabulary and a lack of practice opportunities. Students with internship experience showed significantly higher perception scores (M = 4.15) compared to those without (M = 3.64), highlighting the value of practical exposure. The study suggests that hospitality education institutions should emphasize communicative approaches, incorporate industry-specific training, and provide early practical experiences to enhance students' readiness for the global hospitality sector.
THE PERCEPTION OF D3 HOSPITALITY STUDENTS AT STIEPARI SEMARANG ON THE IMPORTANCE OF ENGLISH PROFICIENCY IN HOTEL AND RESTAURANT CAREERS: A QUANTITATIVE STUDY Ade Prabowo, Bayu; Adhistyo Wijoyo, Tuwuh; Abdul Jabbar, Umar; Andriani Putri, Julian
Esteem Journal of English Education Study Programme Vol. 8 No. 2 (2025): Esteem Journal of English Education Study Programme
Publisher : Universitas PGRI Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31851/esteem.v8i2.18471

Abstract

This study examined the perceptions of D3 Hospitality students at STIEPARI Semarang regarding the importance of English proficiency for careers in the hotel and restaurant industries, as well as the factors influencing these views. A quantitative descriptive survey was conducted with 44 students using a 5-point Likert scale questionnaire covering four dimensions: awareness of English importance, self-assessed readiness, learning barriers, and institutional expectations. Data were analyzed using SPSS. Findings indicated that students generally perceived English as highly important (M = 3.86), particularly for guest communication and career advancement (M = 4.32). Speaking and listening skills were prioritized over reading and writing. However, students reported moderate confidence in their English abilities (M = 3.14), especially in understanding accents and speaking fluently. Major challenges included limited vocabulary and a lack of practice opportunities. Students with internship experience showed significantly higher perception scores (M = 4.15) compared to those without (M = 3.64), highlighting the value of practical exposure. The study suggests that hospitality education institutions should emphasize communicative approaches, incorporate industry-specific training, and provide early practical experiences to enhance students' readiness for the global hospitality sector.
Factors Influencing Interpersonal Communication Among Fieldwork Students in the Hospitality Industry in Central Java: Factors Influencing Interpersonal Communication Among Fieldwork Students in the Hospitality Industry in Central Java Susmono Widagdo, Chrisostomus; Supriyanto, Sapto; Hadi, Syamsul; Abdul Jabbar, Umar; Intiar, Septa
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 2 (2024): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Study This digs into factors influencing the interpersonal communication of students studying in the hotel industry. Students face various challenges in communicating with colleagues, guests, and superiors in an environment often full of diverse cultures And demands Work tall. Studies This identifies several factors that play a role key in the interpersonal interactions of students, including different cultures, lack of experience in Work, skills, poor communication, level of stress And pressure work, role, And not quite enough answers that are not clear, ability to settle the conflict, and awareness of self. Study This demonstrates the need for a deep understanding of factors. This helps students overcome constraints in interpersonal communication. Results study. This can give educators an outlook and institutional training. For designing a suitable program, use increased skills in interpersonal communication for students studying the hotel industry field. With a better understanding of the factors that influence interpersonal communication, the expected students can build effective relationships in the environment, improve their trust in themselves, contribute positively to the hotel industry, and develop their careers in the past.
Co-Authors Ade Prabowo, Bayu Adhistyo Wijoyo, Tuwuh Andriani Putri, Julian Septa Intiar Supriyanto, Sapto Susmono Widagdo, Chrisostomus Syamsul Hadi