Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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This Author published in this journals
All Journal Journal of Management and Social Sciences International Journal of Integrative Sciences
Wawan Rudi Berlianto
Unknown Affiliation
Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Industrial & Manufacturing Engineering Social Sciences Transportation

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The Effect of Operational Efficiency, Technology Innovation, and Service Quality on the Competitiveness of Loading and Unloading Companies at the Port: Government Regulation as a Moderating Variable and Customer Satisfaction as a Mediation Variable Wawan Rudi Berlianto; Usep Suhud; Hamidah
International Journal of Integrative Sciences Vol. 3 No. 12 (2024): December 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijis.v3i12.12994

Abstract

This study examines the influence of operational efficiency, technological innovation, and service quality on the competitiveness of cargo handling companies at ports, with government regulation as a moderating variable and customer satisfaction as a mediating variable. Operational efficiency enhances optimal resource utilization and cost reduction, while technological innovation accelerates logistics processes through automation and digitalization. Service quality plays a crucial role in fostering customer satisfaction, which contributes to loyalty and sustainable competitiveness. Government regulations ensure a structured operational framework, support innovation, and enhance efficiency through safety and sustainability standards. This research provides theoretical and practical insights for policymakers and managers in improving the competitiveness of the port logistics industry. Furthermore, empirical studies across various types of ports are recommended to understand the effects of these variables in different operational contexts.
Feasibility Evaluation in Port Development: A Systematic Literature Review of Global Trends, Methodologies, and Risks Wawan Rudi Berlianto; Dedi Purwana; Agus Wibowo
Journal of Management and Social Sciences Vol. 5 No. 2 (2026): May: Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v5i2.2469

Abstract

Feasibility evaluation is a crucial step in port development as it ensures that the project to be implemented provides optimal technical, economic, social, and environmental benefits. This study aims to provide a comprehensive overview of global research trends related to port feasibility evaluation, approaches applied in previous studies, and risks that arise when feasibility aspects are neglected in port development. Using a systematic literature review (SLR) approach, the study analyzes articles published between 2020 and 2025 indexed in Scopus. The results show that there has been increasing global attention to the importance of sustainable ports focused on green technologies and terminal automation. However, many studies still overlook social and environmental risks in feasibility evaluations. The study also found that neglecting feasibility aspects can lead to economic losses, environmental damage, and social dissatisfaction, resulting in project failure. Therefore, this research emphasizes the need for a more integrated feasibility evaluation that includes all technical, economic, social, and environmental dimensions. This study is expected to contribute to the development of a more holistic feasibility evaluation model, especially for developing countries like Indonesia, which still face significant challenges in port modernization and the adoption of green technologies.
Co-Authors Agus Wibowo HAMIDAH Purwana E.S., Dedi Usep Suhud