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All Journal Jurnal Teknik Sipil Bearing : Jurnal Penelitian dan Kajian Teknik Sipil
Winanti, Lisa Ayu
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Civil Engineering, Building, Construction & Architecture Engineering Transportation

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Evaluation of Transaction Time Effectiveness in the Implementation of the Multi-Lane Free Flow System (MLFF) on the Trans Sumatra Toll Road Winanti, Lisa Ayu; Fitriani, Heni; Agustien, Melawati
Jurnal Teknik Sipil Vol 25, No 2 (2025): Vol 25, No 2 (2025): JURNAL TEKNIK SIPIL EDISI MEI 2025
Publisher : Fakultas Teknik Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jts.v25i2.92399

Abstract

Vehicle queues at toll gates are a significant issue in Indonesia, causing traffic congestion, especially near the toll gates, due to high vehicle volumes. To address this, the Indonesian government plans to implement the Multi-Lane Free Flow (MLFF) system, which allows vehicles to pass without stopping, aiming to reduce congestion and improve traffic efficiency. This study evaluates the feasibility and effectiveness of implementing MLFF at the Keramasan Toll Gate on the Trans-Sumatera Toll Road. The methodology was used quantitatively with an M/M/s queuing model to analyze the current performance of the toll gate service system. Data were collected through field observations, interviews with road users, and secondary data from PT. Jasamarga and the Toll Road Regulatory Agency (BPJT). System performance analysis was conducted by calculating parameters such as average queue length, average time in the system, service rate, and arrival rate. The results show that implementing MLFF can eliminate vehicle transaction times, which previously averaged 8.381 seconds, thus reducing the waiting time in the system to zero seconds. The MLFF system development at the Keramasan Toll Gate is deemed technically and financially feasible, with successful implementation depending on adequate socialization and public support.
Kajian Penerapan Teknologi Cerdas dalam Sistem Multi-Lane Free Flow (MLFF) Pada Jalan Toll Trans Sumatera Winanti, Lisa Ayu; Fitriani, Heni
Bearing : Jurnal Penelitian dan Kajian Teknik Sipil Vol 10, No 2 (2025): Bearing : Jurnal Penelitian dan Kajian Teknik Sipil
Publisher : Universitas Muhammadiyah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/jbearing.v10i2.10548

Abstract

Queues at toll gates remain a major problem on highways. This often causes congestion when approaching the toll gates, as the number of incoming vehicles exceeds the existing service capacity. The Indonesian government will implement a Multi-Lane Free Flow (MLFF) system as a solution so that toll road users do not need to stop their vehicles when making toll payments. However, the government needs to further investigate the problems that may arise from eliminating queues, such as changes in traffic characteristics and vehicle arrival times at major toll road intersections. This study examines the implementation plan and attempts to identify potential problems when MLFF is implemented. It also examines how to maintain these positive impacts so that the toll road can meet minimum service standards. This study uses forecasting or time series methods for traffic occurrences, taking into account service times, queuing systems, and gate capacity. This study also considers the project's financial feasibility based on toll revenues and a cost-benefit analysis of the toll road. Based on the results of this study, it can be concluded that the implementation of the MLFF system at the Keramasan toll gate is feasible from a physical and financial perspective. However, in the transition process, good socialization is needed from the government and toll road investors, as well as public acceptance of the MLFF system or this new payment transaction.
Feasibility Analysis and Implementation Strategy of Multi-Lane Free Flow on the Kayuagung–Palembang–Betung Toll Road Winanti, Lisa Ayu; Fitriani, Heni; Agustien, Melawaty
Jurnal Teknik Sipil Vol 25, No 4 (2025): Jurnal Teknik Sipil: Vol 25, No. 4, November 2025
Publisher : Fakultas Teknik Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jts.v25i4.101376

Abstract

Traffic congestion at toll gates, caused by long queues of vehicles, remains a significant operational challenge for toll road management in Indonesia. Although the electronic toll collection (E-Toll) system has reduced cash-based transactions, vehicle stops during card tapping continue to limit toll gate capacity during peak traffic. This condition underscores the need for a more efficient toll-collection system. This study aims to evaluate the technical and operational feasibility of implementing the Multi-Lane Free Flow (MLFF) system at the Keramasan–Kayuagung Toll Gate on the Trans-Sumatra Toll Road. Primary data were obtained through direct observation of service time and expert interviews, while secondary data included traffic volume, queue length, and traffic growth rates from relevant agencies. Technical analysis was conducted using queueing system models and time-series traffic forecasting. The results indicate an average service time of 8.381 seconds per vehicle, with an average queue length of 5–7 cars and a service utilization rate of 0.7635 under existing E-Toll operations. Traffic projections indicate that optimal technical conditions for MLFF implementation are expected to be achieved by 2043; however, accelerated implementation by 2034 is feasible through improvements in regulation, infrastructure readiness, and user awareness.
Co-Authors Agustien, Melawati Heni Fitriani Melawaty Agustien, Melawaty