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All Journal Al-Kharaj: Journal of Islamic Economic and Business Journal of Global Islamic Economic Studies
Salisa Amini
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Economics, Econometrics & Finance

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The Role of Waqf as a Pillar of Social and Economic Development for Muslims Ismail; Ahmad Riyansyah; Salisa Amini
Journal of Global Islamic Economic Studies Vol. 2 No. 2 (2024): Journal of Global Islamic Economic Studies
Publisher : Penerbit Merdeka Kreasi

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Abstract

Waqf is one of the sharia financial instruments that has great potential in supporting the social and economic development of Muslims in a sustainable manner. This research aims to explore the strategic role of waqf in strengthening the welfare of the people through the provision of public services, poverty reduction, and community economic empowerment. Using a descriptive qualitative approach and literature study, this study analyzes various literature and scientific journals related to waqf management, both traditional and modern. The results of the study show that waqf not only functions as a charity of worship, but also as a mechanism for fair and sustainable distribution of wealth. In practice, waqf is able to finance the education, health, and infrastructure sectors, while supporting productive economic sectors that create jobs and increase people's income. However, optimizing the role of waqf still faces various challenges, such as weak governance, low public literacy, and lack of synergy between regulators and waqf management institutions. Therefore, reform of waqf management based on technology and the principles of good governance is a necessity. This study concludes that waqf can be the main pillar in the development of Muslims if it is managed professionally, transparently, and collaboratively. The novelty of this research lies in the integrative approach between the social and economic functions of waqf which is comprehensively studied, by emphasizing the importance of information technology-based management and modern governance in facing the challenges of contemporary Muslim development.
Building Customer Loyalty of TikTok Shop Gen Z Medan City Mediation Analysis of Product Quality Satisfaction Ismail; Salisa Amini; Nurhudawi; Arifa Pratami; Irma Suryani Lubis; Muslim Marpaung
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 1 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i1.7378

Abstract

Purpose: This study aims to analyze the influence of product quality on the loyalty of TikTok Shop customers generation Z in Medan City, with customer satisfaction as a mediating variable. Methods: A quantitative approach was used with the Partial Least Square Structural Equation Modeling (PLS-SEM) analysis technique. The sample consisted of 75 respondents who had shopped at least three times through TikTok Shop. Result: Product quality has a significant effect on customer satisfaction (β = 0.757; p < 0.001). Product quality also has a direct and strong effect on customer loyalty (β = 0.837; p < 0.001). Customer satisfaction has a positive effect on loyalty (β = 0.182; p < 0.001) and acts as a partial mediator in the relationship between product quality and loyalty (β = 0.138; p < 0.001). Implications: These findings suggest that in order to build Gen Z customer loyalty, TikTok Shop business actors need to maintain product quality while creating a satisfying shopping experience. Theoretically, this research contributes to the testing of mediation in loyalty models, and practically, supports visual content-based marketing strategies in the digital age.
Co-Authors Ahmad Riyansyah Arifa Pratami Irma Suryani Lubis Ismail Muslim Marpaung Nurhudawi