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All Journal Journal of Social And Economics Research PENG: Jurnal Ekonomi dan Manajemen journal of social and economic research
Mugni Nurul Ilmi
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Persaingan Pengemudi Ojek Online dan Ojek Pangkalan dalam Perspektif Etika Bisnis Islam Febi Tivani Amelia Putri; Halimah Zahrah; Mugni Nurul Ilmi; Wanda Aruniya
PENG: Jurnal Ekonomi dan Manajemen Vol. 2 No. 4 (2025): November: Humanities, Economic and Social Issues
Publisher : Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/ygpd6g97

Abstract

This study examines the competition between online motorcycle taxis and conventional motorcycle taxi services in Indonesia, along with an evaluation from the perspective of Islamic business ethics. The research uses a qualitative literature review method, collecting data from various journals and relevant documents. Results show that competition occurs in service quality, pricing, and parking locations. Although efforts to improve service and response speed are key strategies, excessive price competition and location conflicts often lead to unhealthy rivalry. Islamic business ethics emphasize honesty, justice, prohibition of monopolistic practices, and deliberation in competition. Some drivers have applied these principles, but violations such as intimidation and price wars still occur. This study highlights the need for continuous education to internalize Islamic business ethics values, creating fair and harmonious competition.. The phenomenon of competition between online motorcycle taxis and conventional motorcycle taxi drivers in Indonesia has impacted not only the economic sector but also the social and cultural structures of society. This study aims to identify the dynamics of this competition and examine the application of Islamic business ethics principles in resolving the conflicts. Using a qualitative literature review method, data were collected from various journals, books, and official reports discussing disputes in the two-wheeled transportation sector. The findings reveal that differences in service systems, fare disparities, and competition over strategic locations are the main triggers of conflict. From the perspective of Islamic business ethics, competition should be based on fairness, honesty, deliberation (shūrā), and prohibition of harmful practices. However, these values have not been fully internalized by all drivers. This study recommends continuous education on Islamic business ethics and active involvement of government and communities in regulating operational zones and fare agreements to foster fair and ethical business competition.
INTEGRATION OF LINEAR PROGRAMMING AND QUEUEING MODELS (M/M/s) IN THE OPERATIONAL OPTIMIZATION OF NONGKIBAR CAFE, BANDUNG Ivonne Ayesha; Rhiza Villani; Hoerul Dwi Natya Fauzan; Mugni Nurul Ilmi; Annisa Desfia Nur Fadilah; Anastasya Salsabila Alika Putri; Neng Lisda Sa’adah; M. Fariel Syima
Journal of Social and Economics Research Vol 7 No 2 (2025): JSER, December 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i2.1413

Abstract

This study aims to optimize the operations of Kedai Kopi Nongkibar Bandung using an operations research approach, focusing on production and service during peak hours. The methods employed include Linear Programming (LP) to determine the optimal production combination of three main menu items (Kopi Lemon, Blue Hawaiian, and Nasi Goreng Yang Zhou) and M/M/s queuing model analysis to evaluate service system performance. Data were collected through direct observation, interviews, and operational documentation, including production time per menu, equipment capacity, workforce allocation, and customer arrival patterns. The LP results indicate an optimal production combination of X₁=75 cups of Kopi Lemon, X₂=45 cups of Blue Hawaiian, and X₃=100 portions of Nasi Goreng Yang Zhou, achieving a maximum daily profit of IDR 4,420,190. Sensitivity analysis reveals that the main constraint is the physical production capacity of each menu, rather than barista working hours. Increasing barista hours without expanding production capacity does not effectively enhance profit. Queuing model analysis shows that the optimal scenario is achieved with four baristas during peak hours, reducing customer waiting time to under two minutes. Implementing barista specialization according to menu complexity effectively minimizes bottlenecks, accelerates service, and improves operational efficiency. These findings provide a quantitative basis for cafe managers to design resource allocation and menu production priorities, highlighting the importance of integrating production capacity planning and workforce management to enhance operational performance and customer satisfaction.
INTEGRATION OF LINEAR PROGRAMMING AND QUEUEING MODELS (M/M/s) IN THE OPERATIONAL OPTIMIZATION OF NONGKIBAR CAFE, BANDUNG Ivonne Ayesha; Rhiza Villani; Hoerul Dwi Natya Fauzan; Mugni Nurul Ilmi; Annisa Desfia Nur Fadilah; Anastasya Salsabila Alika Putri; Neng Lisda Sa’adah; M. Fariel Syima
Journal of Social and Economics Research Vol 7 No 2 (2025): JSER, December 2025
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v7i2.1413

Abstract

This study aims to optimize the operations of Kedai Kopi Nongkibar Bandung using an operations research approach, focusing on production and service during peak hours. The methods employed include Linear Programming (LP) to determine the optimal production combination of three main menu items (Kopi Lemon, Blue Hawaiian, and Nasi Goreng Yang Zhou) and M/M/s queuing model analysis to evaluate service system performance. Data were collected through direct observation, interviews, and operational documentation, including production time per menu, equipment capacity, workforce allocation, and customer arrival patterns. The LP results indicate an optimal production combination of X₁=75 cups of Kopi Lemon, X₂=45 cups of Blue Hawaiian, and X₃=100 portions of Nasi Goreng Yang Zhou, achieving a maximum daily profit of IDR 4,420,190. Sensitivity analysis reveals that the main constraint is the physical production capacity of each menu, rather than barista working hours. Increasing barista hours without expanding production capacity does not effectively enhance profit. Queuing model analysis shows that the optimal scenario is achieved with four baristas during peak hours, reducing customer waiting time to under two minutes. Implementing barista specialization according to menu complexity effectively minimizes bottlenecks, accelerates service, and improves operational efficiency. These findings provide a quantitative basis for cafe managers to design resource allocation and menu production priorities, highlighting the importance of integrating production capacity planning and workforce management to enhance operational performance and customer satisfaction.
Co-Authors Anastasya Salsabila Alika Putri Annisa Desfia Nur Fadilah Febi Tivani Amelia Putri Halimah Zahrah Hoerul Dwi Natya Fauzan Ivonne Ayesha M. Fariel Syima Neng Lisda Sa’adah Rhiza Villani Wanda Aruniya