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Work-family conflict, job satisfaction, and relationship quality among APJII ISP employees in Cilegon Rahma, Nida Nayla; Emilisa, Netania; Rosalinda, Ana; Saputra, Gavrila Indra; Hannan, Muhammad Syarifin
Socio Politica : Jurnal Ilmiah Jurusan Sosiologi Vol. 15 No. 2 (2025): Jurnal Socio-Politica
Publisher : FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/socio-politica.v15i2.46641

Abstract

This study examines how Work-to-Family Conflict and Family-to-Work Conflict affect High Quality Relationships among employees of APJII-affiliated Internet Service Providers in Cilegon, with Job Satisfaction as a mediator. Using questionnaires from 150 respondents and SEM analysis, results show both types of conflict are perceived as low, while Job Satisfaction and High Quality Relationships are rated positively. Work-to-Family Conflict negatively impacts both Job Satisfaction and High Quality Relationships, with Job Satisfaction fully mediating this relationship. Family-to-Work Conflict does not significantly affect Job Satisfaction or High Quality Relationships. The findings highlight the need for supportive work policies to enhance job satisfaction and workplace relationships, and suggest expanding future research to include broader variables and contexts. Contribution: The findings provide valuable insights for managers to develop supportive work policies that foster job satisfaction and strong interpersonal relationships, and offer a foundation for future research to explore these dynamics across broader contexts and variables.
Analisis Pengaruh Communication and Interaction dan PWE (Physical Work Environment) terhadap IOC (Innovative Organizational Culture) yang Dimediasi oleh Employee Performance pada Karyawan Gen Z Perusahaan Startup di Jakarta Pusat Rosalinda, Ana; Emilisa, Netania; Saputra, Gavrila Indra; Rahma, Nida Nayla
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 5 No. 3 (2025): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v5i3.1502

Abstract

Startups in Jakarta are facing intense competition and a workforce dominated by Generation Z, presenting new challenges in cultivating an innovative organizational culture (IOC). This study investigates the influence of Communication and Interaction and the Physical Work Environment (PWE) on IOC, with Employee Performance serving as a mediating variable. The research aims to examine whether strong communication practices and a conducive physical work environment can enhance employee performance, ultimately fostering innovation within organizational culture. A quantitative correlational approach was employed, with data collected from 117 Generation Z employees (aged 20–30) working at startup companies in Central Jakarta. The survey was administered online, and the data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results demonstrate that both Communication and Interaction and PWE have significant positive effects on Employee Performance. Furthermore, Employee Performance significantly influences IOC and mediates the relationship between both independent variables and IOC. The findings highlight the need for startups to invest in open, technology-driven communication systems and well designed, ergonomic workspaces to optimize Gen Z performance and cultivate a sustainable innovative culture. This study contributes to organizational behavior research by emphasizing the mediating role of employee performance and addressing a contextual gap in the literature, particularly in the startup ecosystem of Indonesia.