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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Pengelolaan Sumberdaya Alam dan Lingkungan (Journal of Natural Resources and Environmental Management)
Adil, Adityawarman
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Earth & Planetary Sciences Environmental Science

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Pengaruh Kualitas Pelayanan dan Biaya terhadap Kepuasan dan Loyalitas Pasien RSUD Kota Bogor Adil, Adityawarman; Syamsun, Muhammad; Najib, Mukhamad
Jurnal Aplikasi Manajemen Vol. 14 No. 3 (2016)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (635.941 KB) | DOI: 10.18202/jam23026332.14.3.04

Abstract

This study aims to determine the effect of quality of service and hospital's cost on patient satisfaction and loyalty. This study uses secondary data from hospital's document and primary data which collected through questionnaire's survey from the patients of Bogor Public Hospital, Indonesia. The method of analysis using Structural Equation Modeling (SEM) analysis. According to the method of Partial Least Square (PLS), service qualityand hospital's cost have significant impact on patient satisfaction. Service quality has significantly  impact to the patient loyalty, but the hospital's cost has no significant impact on patient loyalty. In addition, patient satisfaction significantly affect to the patient loyalty. According to this result, the hospital needs to improve the service quality and set the right cost in order to improve patient satisfaction and at the end, gain patient loyalty.
Organic Farming in Bogor, West Java, Indonesia: Measuring How far Its Sustainability Adil, Adityawarman; Syarif, Rizal; Najib, Mukhammad; Widiatmaka
Jurnal Pengelolaan Sumberdaya Alam dan Lingkungan (Journal of Natural Resources and Environmental Management) Vol 13 No 4 (2023): Jurnal Pengelolaan Sumberdaya Alam dan Lingkungan (JPSL)
Publisher : Pusat Penelitian Lingkungan Hidup, IPB (PPLH-IPB) dan Program Studi Pengelolaan Sumberdaya Alam dan Lingkungan, IPB (PS. PSL, SPs. IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jpsl.13.4.671-682

Abstract

Sustainable organic farming management combines ecological/environmental, economic, and social interests in its implementation. This study aims to determine the sustainability status of organic agriculture in Bogor, West Java Province, on the ecological, economic, and social dimensions. The analytical method used is Multi-Dimensional Scaling (MDS) through the Rap-Organic Farm (Rapid Appraisal for Organic Farm) ordinance technique. The results showed that the sustainability status of organic farming in Bogor was categorized as Fairly Sustainable (58.57) on the ecological dimension. Still, the economic and social dimensions were moderately sustainable (52.09 and 53.70, respectively). Leverage attributes that very sensitive influenced the sustainability of organic agriculture are the availability of fertile land, the presence of organic product seeds, community consumption level for organic products, the market potential for organic products, average additional community income from organic product cultivation, and involvement of community institutions in organic farming development. The six attributes of levers must be prioritized for managers through the preparation and implementation of appropriate policies so that the sustainability of organic farming in Bogor, West Java, can be maintained.
Co-Authors Muhammad Syamsun Mukhamad Najib Mukhammad Najib, Mukhammad Syarif, Rizal Widiatmaka