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All Journal International Journal of Application on Economics and Business JIPOWER : Journal of Intellectual Power
Trisandy, Yudhi
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Competitive Advantage of Alfamart: A SWOT and PESTEL Analysis Yusan, Budi Oktavianus; Trisandy, Yudhi; Lu, Cen; Saragih, John Salmar; Tjandrasa, Benny Budiawan
JIPOWER : Journal of Intellectual Power Vol. 2 No. 2 (2025): JIPOWER - AGUSTUS
Publisher : Yayasan Inspirasi Merah Putih Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63786/jipower.v2i2.45

Abstract

The Indonesian minimarket sector is undergoing rapid transformation, driven by intensified competition, decentralization, and digital disruption. This study investigates the competitive advantage of Alfamart, a leading minimarket chain in Indonesia, by employing an integrative SWOT and PESTEL framework. Using a qualitative case study approach—including interviews, surveys, and observational data—the research identifies key internal strengths such as store network scale, brand loyalty, and digital initiatives like Alfagift, alongside weaknesses including operational cost rigidity and limited pricing flexibility. The analysis reveals external opportunities in scalable franchising and rising consumer demand for health-oriented retail, while highlighting threats from regulatory restrictions and digital-native competitors. The findings position Alfamart in an aggressive strategy quadrant, emphasizing the importance of aligning internal capabilities with macro-environmental dynamics. The study concludes that strategic agility is essential for sustaining competitiveness in a decentralized and digitally disrupted market. Limitations include qualitative scope and a localized sample, with future research recommended to explore broader demographics and predictive modeling.
THE ROLE OF QUICK SERVICE RESTAURANT ON CONSUMER PURCHASE INTENTION AND CROSS-CATEGORY BUYING IN MINIMARKET Trisandy, Yudhi; Tjandrasa, Benny Budiawan; Suwarno, Henky Lisan
International Journal of Application on Economics and Business Vol. 3 No. 4 (2025): November 2025
Publisher : Graduate Program of Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/ijaeb.v3i4.1819-1833

Abstract

The development of minimarkets, which not only sell grocery needs but also provide ready-to-eat food and beverage products, has become a phenomenon that can be found in various major cities in Indonesia. This study aims to determine the relationship between purchase intention and cross-category buying, as well as the role of the service quality dimension of quick service restaurants for minimarket customers that provide both types of services in the store. Minimarket customers are known to have the intention to make purchases across categories, but it is still unknown whether the service quality dimension in the quick service restaurant service can strengthen the shopping intention to make purchases of both categories simultaneously. Through 155 respondents who are minimarket customers who provide two types of product categories in Denpasar Raya, and also data analysis using the Structural Equation Modeling (SEM) method, it is known that there is a strong influence of purchase intention on cross-category buying for minimarket customers. Therefore, the development of various types of services and products from different categories is possible for this business model. Another finding from this study states that the dimensions of quick service restaurant service quality do not strengthen the influence of shopping intentions on cross-category buying, especially for customers aged 21-35 years or those commonly known as the generation Z and millennial age groups.
Co-Authors Cen Lu Henky Lisan Suwarno Saragih, John Salmar Tjandrasa, Benny Budiawan Yusan, Budi Oktavianus