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Faktor-Faktor yang Memengaruhi Kinerja Mutu Konsultan Pengawas dalam Proyek Renovasi Masjid Permatasari, Nur Fitria; Badawi, Abdullah Ahmad; Yanti, Dwi Sri; D A, Caroline Thiovila; Maulana, Ahmad Hifni; Tabrani, Alhavid; Isradi, Muhammad
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1467

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi kinerja mutu konsultan pengawas dalam proyek renovasi masjid monumental. Peran konsultan pengawas sangat krusial dalam menjamin mutu pelaksanaan konstruksi, terutama pada proyek bangunan keagamaan yang memiliki kompleksitas fungsi sosial dan spiritual. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik analisis Structural Equation Modeling (SEM) berbasis Partial Least Square (PLS), dan melibatkan 80 responden dari pihak kontraktor. Instrumen pengumpulan data berupa kuesioner tertutup dengan skala Likert. Hasil uji validitas konvergen menunjukkan bahwa sebagian besar indikator memenuhi nilai faktor pemuatan > 0,6. Reliabilitas konstruk diuji menggunakan Cronbach’s Alpha, Composite Reliability (CR), dan Average Variance Extracted (AVE). Tiga konstruk memiliki nilai Cronbach’s Alpha ≥ 0,7, sedangkan seluruh konstruk memenuhi nilai CR ≥ 0,7 dan AVE ≥ 0,5, yang menunjukkan bahwa model memiliki konsistensi internal dan validitas konvergen yang baik. Temuan ini mengindikasikan bahwa dokumentasi dan pelaporan, konsultasi teknis, serta manajemen K3 merupakan aspek utama yang menentukan kualitas kinerja konsultan pengawas. Penelitian ini memberikan kontribusi dalam pengembangan strategi peningkatan mutu pengawasan proyek konstruksi berbasis indikator teknis dan manajerial
Communication Barriers, Project Communication Quality, and Multi-Project Management Effectiveness in Single-Consultant Parallel Construction Supervision: A SEM-PLS and IPMA Approach D A, Caroline Thiovila; Suwandari, Yunita Dian; Amin, Mawardi
Journal of Business, Social and Technology Vol. 7 No. 5 (2026): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/bustechno.v7i5.840

Abstract

Background: Managing multiple construction projects under a single construction management consultant requires effective communication and coordination among stakeholders. Communication barriers may reduce project communication quality and multi-project management effectiveness. Objective: This study aims to identify relevant communication barriers, examine their effects on project communication quality and multi-project management effectiveness, investigate the mediating role of project communication quality, and determine priorities for communication improvement. Methods: A quantitative approach supported by expert validation was employed. Data were collected from 80 purposively selected respondents across 32 construction projects. Eight communication barrier factors were identified through a literature review and initial expert validation. Data were analyzed using partial least squares structural equation modeling (PLS-SEM) and importance-performance map analysis (IPMA), followed by final expert validation. Results: Five of the 25 hypotheses were supported. Information Delay (X1) and Communication Media Mismatch (X3) negatively affected Project Communication Quality (β = −0.123, p = 0.045; β = −0.583, p = 0.021). Information Ambiguity/Inaccuracy (X2) negatively affected Multi-Project Management Effectiveness (β = −0.249, p = 0.033). Project Communication Quality positively affected Multi-Project Management Effectiveness (β = 0.807, p = 0.002) and mediated the effect of Information Delay (β = −0.088, p = 0.016). Conclusion: Project Communication Quality is central to Multi-Project Management Effectiveness. Improvement priorities include strengthening communication quality, reducing information delays and ambiguity, and ensuring the appropriate selection and use of communication media.