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All Journal Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES)
Fitriani P. Gurning
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Health Professions Medicine & Pharmacology Nursing Public Health

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Analysis of BPJS Patient Delivery Referral System in Reducing MMR at Gunung Tinggi Health Center Supangge Tiara Aulia; Della Dwi Syahpira; Fitriani P. Gurning
JURNAL RISET RUMPUN ILMU KESEHATAN Vol. 4 No. 2 (2025): Agustus : Jurnal Riset Rumpun Ilmu Kesehatan
Publisher : Pusat riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrikes.v4i2.5607

Abstract

The Maternal Mortality Rate (MMR) in Indonesia is still high and is a major challenge in the health system, especially in the labor phase. This study aims to analyze the implementation of the BPJS patient labor referral system in reducing MMR at the Gunung Tinggi Health Center. The study used a qualitative method with a case study approach to health workers at the Gunung Tinggi Health Center. The results of the study showed that the availability of competent health workers, adequate facilities and infrastructure, and a referral system integrated with BPJS have made a positive contribution to labor services. However, challenges were still found in the form of late responses from referral hospitals, geographical constraints, and low public health literacy regarding the importance of referrals. This study concludes that strengthening the coordination system between facilities and educating the community is very important in increasing the effectiveness of the referral system and reducing maternal mortality.
Co-Authors Della Dwi Syahpira Supangge Tiara Aulia