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All Journal Riwayat: Educational Journal of History and Humanities
Valentin*, M Ryan Bagus
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Humanities Education Social Sciences

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Website Based Clinic Health Service Application Model Valentin*, M Ryan Bagus; Butsianto, Sufajar; Fatchan, Muhamad
Riwayat: Educational Journal of History and Humanities Vol 7, No 3 (2024): July, Educational and Social Issue
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v7i3.39593

Abstract

Traditional and basic service models continue to be a source of many issues with public health services. This research aims to optimize the efficiency and quality of service at the Atlantic Clinic through the implementation of a web-based information system. Analysis and trials show that current conventional service methods are no longer adequate, causing sub-optimality in the service process. The new system designed is able to increase administrative efficiency by speeding up recording and searching for patient data. In addition, the queuing system provides better time estimation for patients, while the medical record system ensures the security and accuracy of patient data. An integrated cashier system also increases the efficiency of payment transactions, reducing cost calculation errors. Management of master data which includes data on drugs, medical procedures, doctors and users becomes more structured and accurate. The implementation of this system is expected to bring significant changes in the quality of service at the Atlantic Clinic, making it more modern, effective and efficient.
Co-Authors Butsianto, Sufajar Muhamad Fatchan