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All Journal Jurnal Sosial dan Sains Enrichment: Journal of Multidisciplinary Research and Development
Oscar, Gomulia
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Humanities Astronomy Economics, Econometrics & Finance Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Library & Information Science Physics Social Sciences

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Design And Development Of Travel-X: An Ai-Based Tour Travel Application With Smart Itinerary Features And Optimal Travel Experience Oscar, Gomulia; Bahri, Ronny Samsul
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 5 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i5.418

Abstract

The rapid advancement of digital technology has significantly transformed tourist behavior, particularly in how they independently plan their trips. AI-based applications such as Travel-X have emerged as modern solutions to automatically generate personalized travel itineraries. This study aims to explore user experiences and perceptions of the Smart Itinerary feature within the Travel-X application, designed to provide efficient, personalized, and optimized travel planning. This research adopts a qualitative descriptive approach, utilizing in-depth interviews with ten informants who have used the Smart Itinerary feature within the past three months. Thematic analysis was employed to identify narrative patterns emerging from user experiences. The findings indicate that the Smart Itinerary feature greatly assists users in creating structured and time-efficient travel plans. While users appreciated the system’s practicality and organization, some noted the need for improved recommendation personalization and flexibility in adjusting plans. Additionally, the study uncovered emotional engagement and user loyalty toward the application. These findings suggest that the success of AI systems in the digital tourism sector relies not only on technical accuracy but also on the system’s ability to understand users' subjective needs.
Perlindungan Hukum Bagi Pemegang Asuransi Jiwa yang Berkepastian Hukum Oscar, Gomulia; Hari Setiawan, Puguh Aji; Iryani, Dewi
Jurnal sosial dan sains Vol. 4 No. 9 (2024): Jurnal Sosial dan Sains
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jurnalsosains.v4i9.3170

Abstract

Latar Belakang: Asuransi jiwa memegang peranan penting dalam menyediakan perlindungan finansial bagi individu dan keluarga di Indonesia, tetapi kompleksitas industri asuransi dan potensi konflik antara pemegang polis dan perusahaan asuransi menuntut kerangka hukum yang kuat. Meskipun telah ada Undang-Undang Nomor 40 Tahun 2014 tentang Perasuransian dan peraturan Otoritas Jasa Keuangan (OJK), masih ada tantangan dalam implementasi dan penegakan hukum, serta ruang untuk perbaikan dalam mekanisme penyelesaian sengketa dan edukasi konsumen. Tujuan : Penelitian ini bertujuan untuk menganalisis perlindungan hukum bagi pemegang polis asuransi jiwa dengan pendekatan yuridis normatif. Metode : Metode penelitian ini menggunakan pendekatan yuridis normatif Hasil: Hasil penelitian menunjukkan bahwa perlindungan hukum bagi pemegang polis diatur oleh Undang-Undang Nomor 40 Tahun 2014 dan peraturan OJK, namun masih ada kelemahan dalam pemahaman masyarakat, pengawasan OJK, mekanisme penyelesaian sengketa, dan penegakan hukum terhadap pelanggaran oleh perusahaan asuransi. Kesimpulan : Perusahaan asuransi perlu meningkatkan transparansi informasi kepada pemegang polis. Ini bertujuan untuk meningkatkan pemahaman pemegang polis, efektivitas mekanisme penyelesaian sengketa, dan pengawasan oleh OJK, dengan tujuan akhir meningkatkan kepercayaan masyarakat terhadap industri asuransi di Indonesia.
Co-Authors Bahri, Ronny Samsul Dewi Iryani Hari Setiawan, Puguh Aji