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Implementation of the principles of Cipta, Rasa, Karsa in GC Persada Transportation Company to Improve Service Quality Billani, Adestya Nindi Salsa; Danda, Made; Faisal, Muhammad Noer; Ketlin, Lidwina Arie Dewannti; Ananta, Berli; Sari, Pristin Prima
International Journal of Community Service (IJCS) Vol. 4 No. 2 (2025): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijcs.v4i2.1162

Abstract

This research aims to improve service quality at GC Persada Transportation Company, through a socialization-based approach, especially the concept of “Cipta, Rasa, Karsa” from Ki Hajar Dewantara. The community service program involved students and lecturers from Sarjanawiyata Tamansiswa University who optimized the service system through the Spereadsheet application to improve service quality. The methods used include socialization, training and implementation of Spereadsheet digital technology to maximize recording according to customer wishes to reduce the occurrence of miscommunication with other employees. The results showed that the approach of implementing digital technology on employees is significant to improve the quality of service that is more professional and effective.
The Influence of Time Management, Work Motivation, and Work Environment on Employee Work Productivity Danda, Made; Subiyanto, Didik; Purnamarini, Tri Ratna
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8608

Abstract

This study investigates the influence of time management, work motivation, and work environment on employee productivity at the Yogyakarta Employment Social Security Office. Using a quantitative approach with a survey of 40 respondents and multiple linear regression analysis via SPSS 23, the results show that time management and work motivation positively and significantly impact productivity, while the work environment does not. These findings offer strategic insights for enhancing productivity through effective time use and motivational improvements in public organizations undergoing digital transformation. Keywords: Time Management, Work Motivation, Work Environment, Work Productivity, Public Organization, Employee Performance, Digital Transformation, Human Resource Management