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All Journal Parlementer : Jurnal Studi Hukum Dan Administrasi Publik Kajian Administrasi Publik dan ilmu Komunikasi
Nomensen Yeheskel Singgir
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Social Sciences

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From Vision To Reality: Overcoming The Challenges of Implementing E-Government in Papua Nomensen Yeheskel Singgir; Dian Ferriswara; Ika Devy Pramudiana
Parlementer : Jurnal Studi Hukum dan Administrasi Publik Vol. 2 No. 3 (2025): September: Parlementer : Jurnal Studi Hukum dan
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/parlementer.v2i3.1092

Abstract

This study aims to identify and analyze the main challenges in the implementation of e-government in Papua Province, employing a descriptive qualitative approach based on secondary data. Papua, with its unique geographical conditions and socio-cultural characteristics, faces considerable obstacles in digital transformation, despite national policies to accelerate the Electronic-Based Government System (SPBE). The analysis highlights several key challenges, including limited ICT infrastructure, low digital literacy, weak system interoperability, cultural resistance, and the absence of adaptive regulatory frameworks. To comprehensively interpret these complexities, this research integrates multiple theoretical lenses, namely the Technology-Organization-Environment (TOE) framework, the Unified Theory of Acceptance and Use of Technology (UTAUT), ICT readiness, and organizational resistance theory. Findings reveal that while Papua’s internet penetration rate has reached 69.91%, the adoption and utilization of public digital services remain significantly low. This gap reflects a disconnect between technological availability and institutional as well as cultural readiness. Moreover, the lack of involvement of local communities and indigenous leaders in the design and implementation of digital services has exacerbated the challenges of public acceptance and trust in government-led innovations. These limitations not only hinder service delivery but also create disparities in the broader agenda of equitable digital transformation across Indonesia. In response, this study recommends several strategic solutions: strengthening ICT infrastructure to reduce connectivity disparities, enhancing digital literacy programs tailored to local needs, drafting regulations that are context-sensitive and flexible, and applying cultural-based as well as participatory approaches to increase legitimacy and acceptance. By doing so, e-government initiatives in Papua can become more inclusive, sustainable, and effective. Overall, this study contributes to the literature on e-government in disadvantaged and high-complexity regions, emphasizing the urgency of inclusive and equitable digital policy design.
Policy Implementation in Indonesia: A Systematic Review of Recent Trends and Practices in Public Administration and Governance Nomensen Yeheskel Singgir; Dian Ferriswara; Ika Devy Pramudiana; Sri Kamariyah
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 3 (2025): September: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i3.574

Abstract

This study presents a systematic literature review (SLR) of public administration and policy implementation in Indonesia from 2009 to 2025, following the PRISMA framework. Drawing on 44 peer-reviewed articles indexed in Scopus, the review examines the impact of decentralization, digital transformation, and governance innovation on policy outcomes and administrative reform. The findings indicate that decentralization has enabled local experimentation and improved service responsiveness. However, it has also resulted in uneven policy capacity and governance disparities across regions. Sectoral implementation, especially in health, welfare, and food safety, remains inconsistent, largely due to institutional fragmentation, political interference, and capacity limitations. Although efforts to implement New Public Management (NPM) principles and digital tools have been made, bureaucratic inertia, coordination failures, and limited flexibility hinder reform progress. The rise of e-government and agile governance shows promise in enhancing efficiency and public participation. However, these advancements are still hampered by digital divides and regulatory uncertainties. The COVID-19 pandemic further exposed critical vulnerabilities in policy execution, underscoring the need for resilient, adaptive governance models capable of responding to unforeseen crises. This review contributes to the understanding of Indonesia’s evolving administrative landscape and offers several practical recommendations. These include strengthening intergovernmental coordination, investing in local administrative capacity, fostering participatory governance, and institutionalizing agile, collaborative practices. The study highlights the importance of integrated, inclusive, and data-driven governance to improve public sector performance and ensure democratic accountability. By focusing on these areas, Indonesia can better address the challenges of public administration and policy implementation, driving long-term sustainable development and effective governance in the country.
Co-Authors Ferriswara, Dian Ika Devy Pramudiana Sri Kamariyah