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The Influence of Workload, Work Environment, and Work Ethic on Service Quality at BaliMed Karangasem Hospital Dicky, Dicky; Nugraha, Susiana; Isabella, Karlina; Agustin, Dinni
Journal of Ageing And Family Vol 4, No 2 (2024): Journal of Ageing And Family
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM Universitas Respati Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/joaf.v4i2.6871

Abstract

The quality of service in hospitals is one of the important factors that influences patient satisfaction and hospital operational efficiency. Workload, work environment, and work ethic are factors that can influence the quality of services provided by health workers. Excessive workload can cause stress and fatigue, while a supportive work environment and good work ethic can increase employee motivation and performance. This study aims to analyze the influence of workload, work environment, and work ethic on the quality of service at BaliMed Karangasem Hospital. The method used was analysis using primary data obtained through questionnaires distributed to 122 respondents, consisting of nurses and midwives. The analysis used includes univariate, bivariate, and multivariate analysis. The research results showed that the majority of respondents had a high workload (78.7%), a good work environment (75.4%), a good work ethic (86.1%), and good service quality (76.2%). In multivariate analysis, workload (AOR=7.271, p=0.006) and work ethic (AOR=7.243, p=0.002) were found to have a significant influence on service quality, while work environment did not have a significant influence. The results of this research suggest that hospitals pay attention to managing workloads in a more balanced manner and support increasing work ethics to improve the quality of services provided to patients. Future research is recommended to explore other factors that can influence service quality, such as management support and skills training. Keywords: Workload, Work Environment, Work Ethics, Service Quality, Hospital
Tantangan Diagnosis Dan Tatalaksana Glucocorticoid Withdrawal Syndrome Dengan Diagnosis Banding Sindrom Cushing: Sebuah Laporan Kasus Pranata, Made Adikosha; Gotera, Wira; Nugraha, Ida Bagus Aditya; Isabella, Karlina; Adnyani, Ni Made Dwi; Wirtayani, Ni Wayan Meindra
Scientific Journal Vol. 4 No. 6 (2025): SCIENA Volume IV No 6, November 2025
Publisher : CV. AKBAR PUTRA MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56260/sciena.v4i6.285

Abstract

Glucocorticoid withdrawal syndrome (GWS) presents a significant diagnostic and therapeutic challenge due to overlapping clinical features with Cushing's syndrome. We report the case of a 52-year-old man who presented with severe joint pain, swelling, myalgia, anorexia, nausea, and notable clinical features including moon face, central obesity, and violaceous striae, suggestive of chronic glucocorticoid exposure. His medical history revealed long-term, unsupervised glucocorticoid use through over-the-counter analgesics. Laboratory investigations demonstrated progressive leukocytosis, marked neutrophilia, elevated procalcitonin levels indicative of systemic infection, significant electrolyte disturbances (hyponatremia, hypokalemia), impaired glucose metabolism, and moderate renal dysfunction. Cardiac evaluation revealed atrial fibrillation with rapid ventricular response, congestive heart failure, and left ventricular hypertrophy, consistent with chronic glucocorticoid exposure complications. Initial basal cortisol testing showed normal-low levels, necessitating further confirmation through ACTH stimulation testing to differentiate between glucocorticoid-induced adrenal insufficiency and endogenous hypercortisolism. Management strategies included carefully tapered intravenous glucocorticoids transitioning to oral methylprednisolone, intensive insulin therapy for glycemic control, aggressive treatment of infection, and meticulous fluid-electrolyte management, resulting in clinical and biochemical improvement. The complexity of this case underscores the necessity for a thorough, multidisciplinary approach involving endocrinologists, cardiologists, internists, and nutritionists to ensure optimal management of GWS, prevent adrenal crises, and mitigate long-term cardiovascular and metabolic complications