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UI/UX Design of a Student Deferment Application Using a User-Centered Design Approach Prayogo, Ario Harry; Laily Indaryani; Elvira Lailatuth Thohiroh
Bahasa Indonesia Vol 17 No 06 (2025): Instal : Jurnal Komputer
Publisher : Cattleya Darmaya Fortuna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/jurnalinstall.v17i06.400

Abstract

The process for postponing tuition fee payments (Biaya Penyelenggaraan Pendidikan or BPP) serves as a facility for students who require a deferred payment arrangement. Currently, this process is still carried out manually, leading to issues such as delays, inconsistent data, and low process efficiency. This study aims to develop a BPP payment deferral application with a focus on user interface design, to support more efficient user-related processes. The interface was developed using the User-centered Design (UCD) method, which prioritizes user needs throughout the development process. The UCD approach includes the following stages: identifying the context of use, specifying user requirements, creating design solutions, and evaluating the design. The System Usability Scale (SUS) was employed to evaluate the usability level quantitatively. The evaluation resulted in a SUS score of 80.67, which falls into the ‘acceptable’ category and corresponds to a grade scale of ‘C’. These results indicate that the developed design meets user needs in terms of usability. The findings can serve as a foundation for the subsequent phase, namely the development of the full software system.
Web Application Review of Goods and Services for Reviewer Module Marchiningrum, Anranur Uwaisy; Budiawan, Reza; Pradithae , Villy Satria; Prayogo, Ario Harry
G-Tech: Jurnal Teknologi Terapan Vol 10 No 1 (2026): G-Tech, Vol. 10 No. 1 January 2026
Publisher : Universitas Islam Raden Rahmat, Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70609/g-tech.v10i1.8742

Abstract

Online reviews of goods and services are essential in supporting informed consumer decision-making; however, user participation in review activities in Indonesia remains limited, resulting in fragmented and less credible information. This study aims to design and develop a web-based social application, namely the Reviewing Goods and Services Web Application (RIPIU), focusing on the reviewer module to support structured, interactive, and experience-based reviews. The application was developed using the Software Development Life Cycle (SDLC) with the waterfall model, including needs analysis, system design, implementation, and functional testing. Data collection was conducted through interviews, questionnaires, and comparative analysis of existing review platforms. The results indicate that the reviewer module was successfully implemented with key features such as review creation and management, goods and services search, question-and-answer interaction, profile customization, and a reward mechanism for active reviewers. Black box testing confirms that all system functionalities operate according to specified requirements. This research contributes an applied web-based review system that enhances user engagement and provides comprehensive product and service information, supporting the practical implementation of social-based information systems in the e-commerce domain.