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Assessing the Urgency of Government Regulation Number 28 of 2024 on Telemedicine and Digital Consumer Protection Harinawantara, B. Hangga; Asfihani, Nadya Zhafira; Fikri, Ahmad Ma’mun
Research Horizon Vol. 5 No. 4 (2025): Research Horizon - August 2025
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.5.4.2025.725

Abstract

Government Regulation Number 28 of 2024 focuses on aligning health policies with consumer protection in the digital era, especially in the context of telemedicine. This study analyzes the urgency of this regulation amidst the development of information technology that has changed the delivery of health services. Telemedicine offers easy access, especially in remote areas, but is also faced with challenges related to service quality, data security, and protection of consumer rights. With a normative legal approach, this study evaluates the norms in the PP and their impact on digital health practices. The results show that technological infrastructure, health worker competence, and clear regulations are very important to ensure the effectiveness of telemedicine. In addition, personal data protection is a crucial issue that needs to be regulated to maintain consumer trust. Challenges in the consistency of service standards and digital literacy of the community were also identified. Therefore, collaboration between the government, health service providers, and the community is needed to build an efficient and effective telemedicine ecosystem, which in turn can improve the quality of health services in Indonesia. This study is expected to contribute to the development of relevant and comprehensive policies in the field of digital health.
Juridical Analysis of Legal Protection for Malpractice Victims by Hospitals in Patients with Brain Stem Death Post Tonsillectomy as Regulated by Law Number 8 of 1999 Concerning Consumer Protection and Law Number 17 of 2023 Concerning Health Prayuti, Yuyut; Sienty Effendy, Meyland Citra Oktri; Wardani, Dita Nur; Harinawantara, Hangga; Asfihani, Nadya Zhafira
UNES Law Review Vol. 6 No. 2 (2023)
Publisher : Universitas Ekasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/unesrev.v6i2.1285

Abstract

The aim of this study is to examine and comprehend the legal foundation and implementation of legal protection for victims of malpractice by hospitals in Indonesia. This research seeks to assess the degree to which victims of malpractice receive legal protection and hold hospitals and involved medical personnel accountable. The research methodology employed is a literature study, encompassing secondary data collection through books, law journals, research findings, and pertinent legislative documents. Various legal sources are scrutinized in this research, including Law Number 8 of 1999 on Consumer Protection and Law Number 17 of 2023 on Health. The findings reveal that there are legal frameworks providing protection for victims of malpractice, such as Law No. 44 of 2009 on Hospitals and Health Law No. 17 of 2023. Nonetheless, challenges persist in the implementation of legal protection for malpractice victims, particularly concerning the legal procedures that victims must navigate to secure compensation and accountability from hospitals or medical personnel.