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All Journal Jurnal Kesmas dan Gizi (JKG) International Journal of Educational Research Excellence (IJERE)
Dewi Ramayani
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Arts Humanities Education Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Devolovment Language Indonesian Writing Materials at SD Negeri 060837 Medan Harahap, Poppy Hasnah; Lenny Gusti Arini; Dewi Ramayani; Asni Nasution; Murni Hati Harahap; Juni Arpah; Ruth Mevy Sitorus; Julia Rahmadani
International Journal of Educational Research Excellence (IJERE) Vol. 4 No. 2 (2025): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijere.v4i2.1581

Abstract

During the learning process that makes students a little less interested in learning, and has not been developed the use of media and learning media can be described as media that contain information or instructional messages and can be used in the learning process. Learning media is a medium that conveys messages or information that contain the intent or purpose of learning. Learning media is very important in helping students acquire new concepts, skills, and competencies; therefore, researchers can understand that media is very important in learning. Many types of media can be used by teachers in the teaching and learning process, but teachers must be selective in choosing the type of media. In the digital era, teachers must be able to use not only classical learning media but also modern learning media. Several research findings also show the positive impact of media used as an integral part of classroom learning or as the main way learning takes place, and that learning media is one of the tools used by teachers so that learning activities take place effectively. Media is anything that can be used to channel messages from the sender to the recipient so that it can stimulate the thoughts, feelings, attention, and interest of students in such a way that the learning process occurs
Analysis of the Quality of Healthcare Services in the Emergency Department of Permata Hati Hospital, Asahan Regency, 2026 Dewi Ramayani; Rahmad Gurusinga; Sri Melda Br Bangun
JURNAL KESMAS DAN GIZI (JKG) Vol. 8 No. 2 (2026): Jurnal Kesmas dan Gizi (JKG)
Publisher : Fakultas Kesehatan Masyarakat Institut Kesehatan Medistra Lubuk Pakam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35451/pys2xp97

Abstract

The Emergency Department (ED) is an essential unit within hospital services that plays a crucial role in handling patients experiencing emergency situations. The quality of care provided in the ED greatly influences patient safety, the satisfaction of patients’ families, and the overall reputation of the hospital. This study aimed to examine the quality of healthcare services in the Emergency Department of Permata Hati Hospital, Asahan Regency, in 2026 by applying the five SERVQUAL dimensions, namely tangible, reliability, responsiveness, assurance, and empathy. This research used a quantitative method with a cross-sectional study design. The population consisted of family members who accompanied patients in the Emergency Department of Permata Hati Hospital during the research period. A sample of 97 respondents was obtained through probability sampling using an accidental sampling technique. Data collection was conducted using a structured questionnaire, and the data were analyzed using univariate analysis, bivariate analysis with the chi-square test, and multivariate analysis through logistic regression. The findings indicated that the majority of respondents considered the quality of healthcare services in the Emergency Department to be good. The bivariate analysis showed that reliability, responsiveness, assurance, and empathy were significantly associated with the quality of healthcare services, while the tangible dimension did not demonstrate a significant relationship. Furthermore, the multivariate analysis identified responsiveness as the most influential factor affecting the quality of healthcare services in the Emergency Department. In summary, the quality of healthcare services in the Emergency Department of Permata Hati Hospital is determined by several dimensions of service quality, particularly the responsiveness of healthcare professionals. Therefore, hospital management is encouraged to improve service responsiveness, strengthen effective communication, and foster empathetic attitudes among healthcare staff in order to continuously enhance the quality of emergency care services.
Co-Authors Asni Nasution Harahap, Poppy Hasnah Julia Rahmadani Juni Arpah Lenny Gusti Arini Murni Hati Harahap Rahmad Gurusinga Ruth Mevy Sitorus Sri Melda Br Bangun