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The Effect of Implementing EMR on User Acceptance of Electronic Medical Records based on The Unified Theory of Acceptance and Use of Technology (UTAUT) 2 in Hospital Bachtiar, Silvani; Baktiar, Rahmat; Sedionoto, Blego
Mulawarman International Conference on Tropical Public Health Vol. 1 No. 1 (2025): The 3rd MICTOPH
Publisher : Faculty of Public Health Mulawarman University, Indonesia

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Abstract

The Ministry of Health requires every health facility in Indonesia to maintain electronic medical records based on Minister of Health Regulation (Permenkes No.24/2022). However, the use of EMR in Indonesia still finds many obstacles in user acceptance based on UTAUT 2 method. This research aims to assess the implementation of EMR on user acceptance in hospitals. The research uses a literature review method by reviewing 30 journal articles published between 2020 until 2024, which were retrieved via Google Scholar. 4 eligible articles were selected. The results show that there are factors that influence user acceptance based on the UTAUT 2 Model, which is performance expectations, effort expectations, social influence, facilitating conditions, hedonic motivations, price values and habits influence the behavior intentions and Use Behavior of EMR users. In several studies, there are moderating variables such as age, gender and work experience that influence the relationship between constructs that build user intentions and behavior. This research to encourage all health facilities to carry out evaluations in optimizing the use of EMR.
The Effect of Implementing EMR on User Acceptance EMR Based on UTAUT 2 theory In Hospital Bachtiar, Silvani; Baktiar, Rahmat; Sedionoto, Blego
Mulawarman International Conference on Tropical Public Health Vol. 1 No. 1 (2025): The 3rd MICTOPH
Publisher : Faculty of Public Health Mulawarman University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background : The Ministry of Health requires every health facility in Indonesia to maintain electronic medical records based on Minister of Health Regulation (Permenkes No.24/2022). However, the use of Electronic Medical Records (EMR) in Indonesia still finds many obstacles in user acceptance based on the Unified Theory of Acceptance and Use of Technology (UTAUT) 2 method Objective : This research aims to assess the implementation of EMR on user acceptance in hospitals. Research Methods/ Implementation Methods : This research uses a literature review method by reviewing 30 journal articles published between 2020 and 2024, which were retrieved via Google Scholar Results : The research results show that performance expectations, effort expectations, social influence, facilitating conditions, hedonic motivations, price values and habits influence the behavior intentions and Use Behavior of Electronic Medical Record users. In several studies, there are moderating variables such as age, gender and work experience that influence the relationship between constructs that build user intentions and behavior.
Analisis Kinerja Puskesmas dalam Pencapaian Standar Pelayanan Minimal dengan Pendekatan Malcolm Baldrige pada Puskesmas Karang Asam Suhartono, Edi; Adrianto, Ratno; Baktiar, Rahmat
Jurnal Ners Vol. 10 No. 2 (2026)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v10i2.55577

Abstract

Penelitian ini bertujuan untuk menganalisis kinerja Puskesmas dalam pencapaian Standar Pelayanan Minimal (SPM) dengan menggunakan pendekatan Malcolm Baldrige Criteria for Performance Excellence (MBCfPE). Menggunakan desain observasional analitik dengan pendekatan cross-sectional, studi dilakukan terhadap 45 pegawai di UPTD Puskesmas Karang Asam, Kota Samarinda, melalui teknik total sampling. Hasil analisis regresi linier berganda menunjukkan bahwa secara simultan, seluruh kriteria Malcolm Baldrige berpengaruh signifikan terhadap kinerja Puskesmas dalam pencapaian SPM (F = 19,956; p = 0,000) dengan nilai koefisien determinasi (R2) sebesar 0,791. Secara parsial, terdapat tiga dimensi yang berpengaruh positif dan signifikan terhadap kinerja: Pengukuran, Analisis, dan Manajemen Pengetahuan sebagai faktor dominan (B = 0,510; p = 0,000), Fokus pada Tenaga Kerja (B = 0,368; p = 0,000), dan Kepemimpinan (B = 0,236; p = 0,035). Sebaliknya, perencanaan strategis, fokus pelanggan, fokus operasional, dan hasil kerja tidak menunjukkan pengaruh signifikan secara parsial. Kesimpulannya, penguatan manajemen berbasis data dan kapasitas SDM menjadi prioritas strategis untuk mengoptimalkan mutu pelayanan kesehatan primer. Kata Kunci: Kinerja Puskesmas, Standar Pelayanan Minimal, Malcolm Baldrige, Pelayanan Kesehatan Prime.