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All Journal Global Education Trends Journal of Governance and Public Administration
Tokhi, Mustafa
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Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Mathematics Social Sciences Other

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EVALUATING THE IMPACT OF AI-ENABLED CLOUD COMMUNICATION PLATFORMS ON STUDENT ENGAGEMENT IN HIGHER EDUCATION: A CASE OF AFGHANISTAN PRIVATE UNIVERSITIES Sadat, Mir Mohammad Naim; Tokhi, Mustafa; Azizi, Muhammad Ajmal; Esmati, Shahabuddin; Emynorane, Ralaivao Hanginiaina
Global Education Trends Vol. 3 No. 2 (2025): GLOBAL EDUCATION TRENDS
Publisher : YAYASAN CENDEKIA CITRA GEMILANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61798/get.v3i2.391

Abstract

The integration of artificial intelligence (AI) and cloud-based technologies is reshaping higher education globally, yet their impact in fragile contexts remains underexplored. This study evaluates the influence of AI-enabled cloud communication platforms on student engagement in ten private universities in Afghanistan, with a focus on interaction, personalization, motivation, and collaboration. A qualitative research design was employed, using classroom and online observations, document analysis, and semi-structured interviews with faculty, students, and administrators. The findings reveal that these platforms significantly enhanced engagement by fostering real-time communication, adaptive feedback, gamification, and collaborative learning opportunities. However, effectiveness was constrained by infrastructure weaknesses, uneven institutional readiness, limited faculty training, and cultural skepticism regarding AI. The study highlights that technology alone cannot transform education without supportive ecosystems of infrastructure, pedagogy, and ethical guidelines. Its impact lies in providing evidence for policymakers, educators, and administrators seeking to strengthen student-centered learning and digital transformation in higher education. The study suggests future research should adopt mixed methods approaches to measure learning outcomes more systematically, expand to public universities, and explore long-term cultural and ethical implications of AI integration, ensuring digital innovation contributes to equitable and sustainable educational reform in Afghanistan and comparable contexts.
THE PRACTICAL ROLE OF ARTIFICIAL INTELLIGENCE IN STRENGTHENING DIGITAL GOVERNANCE AND NETWORK SECURITY IN POST-CONFLICT AFGHANISTAN Sadat, Mir Mohammad Naim; Esmati, Shahabuddin; Tokhi, Mustafa; Azizi, Muhammad Ajmal
Journal of Governance and Public Administration Vol. 3 No. 1 (2025): Desember
Publisher : Yayasan Nuraini Ibrahim Mandiri

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Abstract

This study examines the practical role of artificial intelligence (AI) in strengthening digital governance and network security in post-conflict Afghanistan. Drawing on a qualitative approach, data were collected through semi-structured interviews with 20 key informants, including government officials, ICT and cybersecurity experts, academics, and representatives from international organizations, complemented by document analysis of policy reports and strategic frameworks. The findings reveal that AI is perceived as a critical enabler of governance reform, with the potential to enhance transparency, reduce corruption, and improve efficiency in service delivery, contributing to institutional legitimacy. At the same time, participants emphasized the importance of AI-driven cybersecurity tools, such as predictive analytics and anomaly detection, in mitigating rising digital threats from both state and non-state actors. However, the study also highlights significant barriers, including weak infrastructure, limited technical capacity, and reliance on external actors, which constrain effective adoption. These dual dynamics underscore that while AI offers opportunities for resilience and modernization, its success in fragile context depends on context-sensitive, ethically grounded, and inclusive deployment. The research contributes to ongoing debates on technology-enabled governance in fragile states and provides practical insights for policymakers, practitioners, and international partners engaged in Afghanistan's digital transformation
Co-Authors Azizi, Muhammad Ajmal Emynorane, Ralaivao Hanginiaina Esmati, Shahabuddin Sadat, Mir Mohammad Naim