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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Chikmah Dona Sunita
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Other

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OPTIMIZING ORGANIZATIONAL RESILIENCE: A LITERATURE REVIEW ON THE ROLE OF HUMAN RESOURCE MANAGEMENT Dessy Mita Mariana Malau; Muammar Khaddafi; Irawati; Edy Purnomo; M. Oscar; Chikmah Dona Sunita; Rayessandi; Erni Lubis; Syamsudin; Katherine
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 3 (2024): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i3.360

Abstract

This study endeavors to explore the intricate connection between Human Resource Management (HRM) practices and Organizational Resilience, with a specific emphasis on dimensions such as leadership, innovation, employee performance, and system satisfaction. Employing a literature review methodology, a comprehensive understanding framework was constructed by examining insights from various prominent studies available in Scopus, ScienceDirect, and ResearchGate journals. The outcomes underscore the pivotal role of HRM in confronting unparalleled challenges, especially during crises like the COVID-19 pandemic. Notably, it was discovered that the quality of systems, information, and services significantly influences user satisfaction within e-learning systems. Furthermore, the characteristics of boards, including board size, the proportion of independent commissioners, and board meeting frequency, exhibit an impact on CSR disclosure in the mining industry. The findings also illuminate the intricate nature of digital HRM transformation, emphasizing the necessity for a holistic approach that encompasses process reengineering, competency development, and organizational culture change. Practical implications emanating from the research involve refining marketing and service strategies based on factors that influence customer satisfaction. In the context of bolstering global competitiveness, the study highlights the pivotal role of knowledge management, emphasizing the imperative to concentrate on knowledge management strategies amidst intensifying global competition. Consequently, this research contributes profound insights, theoretical advancements, and invaluable practical recommendations for prospective research endeavors and HRM practitioners.
DETERMINASI WORK LIFE BALANCE, BUDAYA ORGANISASI DAN KOMPETENSI TERHADAP KUALITAS KINERJA LAYANAN KARYAWAN PT. BANK RIAU KEPRI SYARIAH (PERSERODA) DI BINTAN DAN TANJUNGPINANG DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING Chikmah Dona Sunita; Nurhatisyah; Sri Yanti
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 03 (2025): Volume 10 No. 03 September 2025 Terbit
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i03.32869

Abstract

Penelitian ini mengkaji determinasi work life balance, budaya organisasi dan kompetensi terhadap kualitas kinerja layanan karyawan PT. Bank Riau Kepri Syariah (Perseroda) di Bintan dan Tanjungpinang dengan Komitmen Organisasi sebagai variabel intervening. Sampel dalam penelitian ini adalah 114 orang karyawan PT. BRK Syariah yang berstatus Pegawai di Bintan dan Tanjungpinang. Alat analisis yang digunakan adalah analisis jalur (path analysis) dan analisis mediasi menggunakan software SEM-PLS. Hasil penelitian menunjukkan bahwa Work Life Balance (X1) tidak memiliki pengaruh signifikan terhadap Kualitas Kinerja Layanan (Y). Budaya Organisasi (X2) tidak memiliki pengaruh signifikan terhadap Kualitas Kinerja Layanan (Y). Kompetensi (X3) tidak memiliki pengaruh signifikan terhadap Kualitas Kinerja Layanan (Y). Komitmen Organisasi (Z) memiliki pengaruh signifikan terhadap Kualitas Kinerja Layanan (Y). Pengaruh tidak langsung Work Life Balance (X1) terhadap Kualitas Kinerja Layanan (Y) melalui Komitmen Organisasi (Z) tidak signifikan. Pengaruh tidak langsung Budaya Organisasi (X2) terhadap Kualitas Kinerja Layanan (Y) melalui Komitmen Organisasi (Z) tidak signifikan. Pengaruh tidak langsung Kompetensi (X3) terhadap Kualitas Kinerja Layanan (Y) melalui Komitmen Organisasi (Z) signifikan.
Co-Authors Dessy Mita Mariana Malau Edy Purnomo Erni Lubis Irawati Katherine Kho M. Oscar Muammar Khaddafi Nurhatisyah Rayessandi Sri Yanti Syamsudin