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RANCANGAN SISTEM ANTRIAN PENGUNJUNG BERBASIS MOBILE UNTUK MENDUKUNG MANAJEMEN WAKTU MAHASISWA DI AMIK TARUNA Fais, Muhammad; zulkifli, kiky
JESICA (Jurnal Teknologi Informasi , Sistem Informasi, dan Data Science) Vol 3 No 2 (2025): September 2025
Publisher : LPPM AMIK Taruna Probolinggo

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Abstract

Abstrak Penelitian ini bertujuan untuk merancang sistem informasi berbasis mobile untuk mengoptimalkan sistem antrian yang ada di AMIK Taruna probolinggo. Berdasarkan hasil observasi dan wawancara dengan pihak terkait, diketahui metode antrian secara manual menyebabkan pemborosan waktu dan berpotensi mengganggu kegiatan perkuliahan. Untuk mengatasi kendala tersebut ,Metode yang akan digunakan dalam penelitian ini Development menggunakan metode System Life Cycle (SDLC) dengan pendekatan model waterfall. SDLC adalah metode penegembangan sistem tradisional yang digunakan sebagaian besar organisasi saat ini. SDLC adalah kerangka kerja (framework) yang tersetruktur yang berisi proses proses sekuensial dimana sistem informasi dikembangkan. Hasil penelitian menunjukkan bahwa sistem antrian berbasis mobile mampu mengurangi waktu tunggu mahasiswa secara signifikan serta meningkatkan efektivitas layanan administrasi kampus. Dengan demikian, sistem ini dapat menjadi solusi inovatif untuk mengoptimalkan manajemen waktu mahasiswa. Abstract This research aims to design a mobile-based information system to optimize the existing queue system at AMIK Taruna Probolinggo. Based on the results of observations and interviews with the relevant parties, it is known that the manual queue method causes time wastage and has the potential to disrupt academic activities. To address these challenges, the method used in this research is the System Development Life Cycle (SDLC) with a waterfall model approach. SDLC is a traditional system development method used by most organizations today. SDLC is a structured framework that contains sequential processes through which the information system is developed. The research results show that the mobile-based queue system can significantly reduce students' waiting time and enhance the effectiveness of campus administrative services. Thus, this system can be an innovative solution to optimize students' time.
Kepemimpinan Dan Budaya Organisasi Dalam Meningkatkan Dinamika Tim Dan Negosiasi Pelanggan Elsport Digital Printing Mazidah, Hidayatul; Dwi Elsania, Ardista; Jukhfiyah, Putri; Sintya Dwi Wahyuni, Mitha; Fais, Muhammad; Frendi Saputra, Dimas
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
Publisher : Shofanah Media Berkah

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Abstract

This study aims to examine how leadership and organizational culture contribute to improving team dynamics and the effectiveness of customer negotiations in a digital printing and custom apparel business. The main issues in this study relate to employee character diversity, cross-divisional coordination, and the demands of maintaining service quality amidst increasing variations in customer demand. The research approach used was descriptive qualitative through in-depth interviews and direct observation of work processes. The results indicate that a delegative, communicative, and responsive leadership style can improve the effectiveness of interdivisional coordination. An organizational culture characterized by flexibility, cooperation, and open communication supports the creation of an adaptive work environment for employees with diverse characters. Furthermore, a customer negotiation strategy that prioritizes persuasive communication, clear explanations, and the use of promotional offers helps reduce the potential for complaints and increases customer satisfaction. These findings indicate that the integration of adaptive leadership, a supportive organizational culture, and relationship-based negotiation strategies is an effective solution for strengthening operational performance and service quality in a printing service business.
PENDAMPINGAN DIGITALISASI KEUANGAN DAN PEMASARAN DIGITAL UNTUK MENINGKATKAN KAPASITAS USAHA PADA UMKM RUANG AUDIO Al Afthoni, Insyirohul Qulub; Al Abrori, Muhammad Nabil; Prasetya, Bagus Hari; Fais, Muhammad; Rohman, Muhammad Syaifur
JMM (Jurnal Masyarakat Mandiri) Vol 10, No 1 (2026): Februari
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v10i1.37232

Abstract

Abstrak: UMKM Ruang Audio merupakan usaha pembuatan miniatur sound system yang memiliki potensi pengembangan usaha, namun masih menghadapi permasalahan pencatatan keuangan manual dan pemasaran digital yang belum optimal. Kegiatan pengabdian ini bertujuan meningkatkan kapasitas pengelolaan usaha melalui digitalisasi keuangan dan pemasaran. Metode pelaksanaan mencakup observasi awal dan wawancara untuk mengidentifikasi permasalahan mitra, perancangan sistem pencatatan keuangan digital, pembuatan akun pemasaran digital, serta pelatihan teknis berbasis praktik langsung yang dilanjutkan dengan monitoring dan evaluasi. Pendampingan melibatkan 1 pemilik usaha dan 10 karyawan sebagai peserta. Implementasi kegiatan meliputi penerapan sistem pencatatan keuangan berbasis Google Sheets, pembuatan akun Facebook Marketplace “Ruangau Dio”, serta pendaftaran lokasi produksi Ruang Audio pada Google Maps. Evaluasi dilakukan melalui observasi selama kegiatan dan evaluasi lanjutan satu minggu pascapendampingan. Hasil kegiatan menunjukkan peningkatan hardskill mitra sebesar 90%, peningkatan soft skill pemasaran digital sebesar 80%, serta peningkatan aksesibilitas lokasi usaha sebesar 100% melalui Google Maps.Abstract: Ruang Audio, a small and medium-sized enterprise (SME), manufactures miniature sound systems and has the potential for business development, but still faces challenges with manual financial recording and suboptimal digital marketing. This community service activity aims to improve business management capacity through financial and marketing digitalization. The implementation method includes initial observation and interviews to identify partner issues, design a digital financial recording system, create a digital marketing account, and provide hands-on technical training followed by monitoring and evaluation. The mentoring program involved one business owner and 10 employees. Implementation included the implementation of a Google Sheets-based financial recording system, the creation of a "Ruangau Dio" Facebook Marketplace account, and the registration of Ruang Audio's production location on Google Maps. Evaluation was conducted through observations during the activity and a follow-up evaluation one week after the mentoring. The results of the activity showed a 90% increase in partners' hard skills, an 80% increase in digital marketing soft skills, and a 100% increase in business location accessibility via Google Maps.