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All Journal Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika (MANEKIN) JESICA
Fais, Muhammad
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Energy Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice

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RANCANGAN SISTEM ANTRIAN PENGUNJUNG BERBASIS MOBILE UNTUK MENDUKUNG MANAJEMEN WAKTU MAHASISWA DI AMIK TARUNA Fais, Muhammad; zulkifli, kiky
JESICA (Jurnal Teknologi Informasi , Sistem Informasi, dan Data Science) Vol 3 No 2 (2025): September 2025
Publisher : LPPM AMIK Taruna Probolinggo

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Abstract

Abstrak Penelitian ini bertujuan untuk merancang sistem informasi berbasis mobile untuk mengoptimalkan sistem antrian yang ada di AMIK Taruna probolinggo. Berdasarkan hasil observasi dan wawancara dengan pihak terkait, diketahui metode antrian secara manual menyebabkan pemborosan waktu dan berpotensi mengganggu kegiatan perkuliahan. Untuk mengatasi kendala tersebut ,Metode yang akan digunakan dalam penelitian ini Development menggunakan metode System Life Cycle (SDLC) dengan pendekatan model waterfall. SDLC adalah metode penegembangan sistem tradisional yang digunakan sebagaian besar organisasi saat ini. SDLC adalah kerangka kerja (framework) yang tersetruktur yang berisi proses proses sekuensial dimana sistem informasi dikembangkan. Hasil penelitian menunjukkan bahwa sistem antrian berbasis mobile mampu mengurangi waktu tunggu mahasiswa secara signifikan serta meningkatkan efektivitas layanan administrasi kampus. Dengan demikian, sistem ini dapat menjadi solusi inovatif untuk mengoptimalkan manajemen waktu mahasiswa. Abstract This research aims to design a mobile-based information system to optimize the existing queue system at AMIK Taruna Probolinggo. Based on the results of observations and interviews with the relevant parties, it is known that the manual queue method causes time wastage and has the potential to disrupt academic activities. To address these challenges, the method used in this research is the System Development Life Cycle (SDLC) with a waterfall model approach. SDLC is a traditional system development method used by most organizations today. SDLC is a structured framework that contains sequential processes through which the information system is developed. The research results show that the mobile-based queue system can significantly reduce students' waiting time and enhance the effectiveness of campus administrative services. Thus, this system can be an innovative solution to optimize students' time.
Kepemimpinan Dan Budaya Organisasi Dalam Meningkatkan Dinamika Tim Dan Negosiasi Pelanggan Elsport Digital Printing Mazidah, Hidayatul; Dwi Elsania, Ardista; Jukhfiyah, Putri; Sintya Dwi Wahyuni, Mitha; Fais, Muhammad; Frendi Saputra, Dimas
Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan dan Informatika Vol 4 No 2 : Desember (2025): Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan, Pendidikan
Publisher : Shofanah Media Berkah

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Abstract

This study aims to examine how leadership and organizational culture contribute to improving team dynamics and the effectiveness of customer negotiations in a digital printing and custom apparel business. The main issues in this study relate to employee character diversity, cross-divisional coordination, and the demands of maintaining service quality amidst increasing variations in customer demand. The research approach used was descriptive qualitative through in-depth interviews and direct observation of work processes. The results indicate that a delegative, communicative, and responsive leadership style can improve the effectiveness of interdivisional coordination. An organizational culture characterized by flexibility, cooperation, and open communication supports the creation of an adaptive work environment for employees with diverse characters. Furthermore, a customer negotiation strategy that prioritizes persuasive communication, clear explanations, and the use of promotional offers helps reduce the potential for complaints and increases customer satisfaction. These findings indicate that the integration of adaptive leadership, a supportive organizational culture, and relationship-based negotiation strategies is an effective solution for strengthening operational performance and service quality in a printing service business.
Co-Authors Dwi Elsania, Ardista Frendi Saputra, Dimas Jukhfiyah, Putri Mazidah, Hidayatul Sintya Dwi Wahyuni, Mitha Zulkifli, Kiky