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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Rekayasa Sistem & Manajemen Industri
Dewi, Putu Eva Silvia
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Decision Sciences, Operations Research & Management

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Analyzing the Antecedents of Tourist Loyalty: A Multi-Group Analysis of Gender Differences Dewi, Putu Eva Silvia; Hapsari, Raditha Dwi Vata; Yulianti, Ida
Jurnal Aplikasi Manajemen Vol. 23 No. 2 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.2.01

Abstract

Bali, a province in Indonesia, is a highly sought-after travel destination for both domestic and international tourists, renowned for its vibrant culture, diverse natural landscapes, and an array of captivating man-made attractions. However, Karangasem Regency, despite its beautiful offerings, has the highest poverty rate in Bali. The tourism sector has great potential to enhance the quality of life for local residents. The objective of this study is to examine the impact of authenticity on visitor loyalty within the cultural tourism sector of Karangasem Regency. The involvement of memorable tourism experiences and destination image variables in this study is expected to contribute to tourism growth and drive the Indonesian economy. A quantitative approach with the PLS-SEM method was used to analyze data from 353 respondents. Multi-group analysis was used to identify the moderating effect of gender differences in this study. The results of this study show that authenticity has a positive and significant influence on tourist loyalty. Memorable tourism experience and destination image can mediate the relationship between authenticity and tourist loyalty. Surprisingly, gender differences do not significantly influence the relationship between authenticity and tourist loyalty. Both females and males have the same perception of cultural tourism in Karangasem. Theoretically, this study can enrich the literature on tourist loyalty in cultural tourism with a comprehensive construct accompanied by the moderation of gender differences. Practically, this study can serve as a reference for tourism managers to develop sustainable tourism that benefits the community's welfare and generates profit.
PENERAPAN METODE GMP DAN HACCP UNTUK MENINJAU KEAMANAN PANGAN PADA PRODUKSI KERIPIK SINGKONG DI UKM ANUGRAH JAYA Dewi, Putu Eva Silvia; Oktavianty, Oke
Jurnal Rekayasa Sistem dan Manajemen Industri Vol. 2 No. 9 (2025): Jurnal Rekayasa Sistem & Manajemen Industri
Publisher : Departemen Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jrsmi.2025.02.09.10

Abstract

UKM Anugrah Jaya merupakan suatu industri yang bergerak di bidang olahan pangan dengan keripik singkong sebagai produk unggulannya. Masa berlaku sertifikat P-IRT yang dimiliki oleh UKM ini sudah melewati batas berlaku, sehingga perlu dilakukan perpanjangan kembali. Salah satu persyaratan untuk mengajukan perpanjangan masa aktif sertifikat P-IRT adalah tata cara pengolahan yang baik dan benar. Namun, kondisi aktual proses produksi di UKM Anugrah Jaya masih ditemukan banyak penyimpangan seperti karyawan yang tidak memakai APD, ventilasi tidak dilapisi kain kasa, dan ruang produksi tidak terdapat plafon. Metode yang tepat digunakan untuk mengatasi permasalahan ini adalah GMP (Good Manufacturing Practices) dan HACCP (Hazard Analysis Critical Control Points). Hasil analisis GMP menunjukkan bahwa terdapat 56 penyimpangan kritis, 13 penyimpangan serius, 10 penyimpangan mayor, dan 4 penyimpangan minor. Penilaian dengan metode HACCP mendapatkan hasil bahwa terdapat 10 CCP yang berasal dari 7 proses yakni proses pengupasan, pencucian, pemotongan, penggilingan bumbu, perendaman, penggorengan, dan penirisan.
Co-Authors Ida Yulianti Oke Oktavianty Raditha Dwi Vata Hapsari