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All Journal Jurnal Ilmiah Publika Al-MIKRAJ: Jurnal studi Islam dan Humaniora
Nafi Alrasyid
Unknown Affiliation
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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PERAN OMBUDSMAN REPUBLIK INDONESIA DALAM MENCEGAH POTENSI MALADMINISTRASI PADA PELAYANAN JAMINAN SOSIAL KETENAGAKERJAAN BAGI PEKERJA INFORMAL Reza, Fajar; Muhammad Khoirul Anwar; Nafi Alrasyid
Jurnal Ilmiah Publika Vol 12 No 2 (2024): Jurnal Ilmiah Publika
Publisher : Faculty of Social and Political Sciences, Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/publika.v12i2.10586

Abstract

Pekerja informal seperti petani dan nelayan merupakan kelompok masyarakat yang rentan secara sosial dan ekonomi karena minimnya perlindungan ketenagakerjaan. Mereka bekerja tanpa kontrak tetap, tanpa penghasilan pasti, dan sering kali tidak terjangkau program Jaminan Sosial Ketenagakerjaan (Jamsosnaker). Penelitian ini bertujuan mengkaji peran Ombudsman Republik Indonesia dalam mencegah potensi maladministrasi pada pelayanan Jamsosnaker bagi pekerja informal. Metode yang digunakan adalah deskriptif kualitatif dengan pendekatan studi literatur, mengacu pada Laporan Hasil Kajian Sistemik Ombudsman RI Tahun 2024. Hasil kajian menunjukkan bahwa Ombudsman RI telah mengidentifikasi berbagai titik rawan maladministrasi seperti kekosongan regulasi daerah, lemahnya pengawasan, dan minimnya edukasi publik. Melalui strategi sistemik, termasuk advokasi kebijakan, pengawasan implementasi regulasi, serta edukasi masyarakat, Ombudsman RI berhasil mendorong perbaikan signifikan. Hal ini terbukti dari peningkatan cakupan kepesertaan di Sulawesi Selatan dan Nusa Tenggara Timur. Namun, tantangan tetap ada, seperti keterbatasan personel dan rendahnya literasi publik. Penelitian ini menegaskan pentingnya peran strategis Ombudsman RI dalam memperkuat sistem pelayanan publik yang inklusif, adil, dan bebas maladministrasi, khususnya bagi kelompok pekerja rentan.
Peran Ombudsman Republik Indonesia Dalam Mencegah Potensi Maladministrasi Pada Pelayanan Jaminan Sosial Ketenagakerjaan Bagi Pekerja Informal Fajar Reza Rivaldi; Muhammad Khoirul Anwar; Nafi Alrasyid
AL-MIKRAJ Jurnal Studi Islam dan Humaniora Vol. 5 No. 2 (2025): Al-Mikraj, Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i2.7732

Abstract

This study aims to examine the role of the Indonesian Ombudsman in preventing potential maladministration in Social Security (Jamsosnaker) services for informal workers. This study uses a descriptive qualitative approach with a literature study as the primary method, reviewing journals, books, regulations, and official documents, including the 2024 Indonesian Ombudsman Systematic Review Report on potential maladministration in Social Security services for informal workers. Data were analyzed descriptively and analytically by grouping, interpreting, and linking findings to the research focus on preventing maladministration. The analysis results illustrate the contribution of the Indonesian Ombudsman in the external supervision of public services and social protection for informal workers in a systematic and comprehensive manner. The results show that the Indonesian Ombudsman proactively carries out its function of preventing maladministration through systemic studies, regulatory advocacy, monitoring, and public education. This strategy is aligned with public service theory and the principles of good governance, increasing transparency, accountability, and fairness in public services. The systemic approach has successfully encouraged governance reform and social protection for informal workers, including farmers and fishermen. However, prevention effectiveness remains limited by a lack of regional regulations, opaque registration practices, weak internal oversight, and limited resources and public understanding. Therefore, adaptive strategies, increased institutional capacity, and enhanced public literacy are needed to ensure optimal maladministration prevention.
Co-Authors Fajar Reza Rivaldi Muhammad Khoirul Anwar Reza, Fajar