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All Journal Journal of Medicine and Clinical Pharmacy
Aditya Ayuning Siwi, Mayang
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Medicine & Pharmacology

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TINGKAT KEPUASAN KONSUMEN OBAT TRADISIONAL APOTEK BARENG DI KECAMATAN KLOJEN KOTA MALANG Aditya Ayuning Siwi, Mayang; Mardianto, Rudy
Journal Medicine And Clinical Pharmacy Vol. 1 No. 2 (2024): MedClip Vol 1 No 2, 2024
Publisher : Institut Teknologi, Sains, dan Kesehatan RS.DR. Soepraoen Kesdam V/BRW

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47794/medclip.v1i2.7

Abstract

A pharmacy is a pharmaceutical service facility where pharmaceutical practice is carried out by pharmacists. Consumer satisfaction means that the performance of a service is at least the same as expected or exceeds what is expected. This research was conducted to determine the level of satisfaction of traditional medicine consumers at pharmacies. This research uses a non-experimental quantitative method with a descriptive approach, with a population of pharmacy consumers and 100 samples, and an accidental sampling technique. The level of consumer satisfaction can be measured using variables, reliability, responsiveness, confidence, physical evidence and empathy. Satisfaction level measurement was carried out using a questionnaire and 5 quality measurement variables. The results obtained on the variable reliability 80.07% level of satisfaction, responsiveness  80.1% level of satisfaction, confidence 74.4% level of satisfaction, empathy 78.8% level of satisfaction and tangible  73.88% satisfaction level. And an average satisfaction value of 77.45% consumer satisfaction was obtained from 5 variables, which means consumers felt satisfied
METAMIZOLE VERSUS KETOROLAK OF POSTOPERATIVE CLOSED FRACTURE PAIN MANAGEMENT AT dr. ISKAK TULUNGAGUNG HOSPITAL : A COST EFFECTIVENESS ANALYSIS Prasetyo, Eko Yudha; Kusumaratni, Dyah Ayu; Aditya Ayuning Siwi, Mayang
Journal Medicine And Clinical Pharmacy Vol. 2 No. 1 (2025): MedClip Vol 2 No 1, 2025
Publisher : Institut Teknologi, Sains, dan Kesehatan RS.DR. Soepraoen Kesdam V/BRW

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47794/medclip.v2i1.11

Abstract

The pain that appears in postoperative patients is acute pain, but pain that is not properly managed will develop into chronic pain and have long-term negative effects  and also have financial impacts. Metamizole is commonly used in pain management, while ketorolac is currently positioned as an alternative option. The availability of various analgesic options must be accompanied by comparative data on effectiveness and cost assessment.This aim to compare the cost–effectiveness of two therapies for moderate and severe acute pain, Metamizole (3x1g) and Ketorolac (3x30mg) for closed fracture postoperative pain management.. This study is descriptive comparative research using a cross sectional design with retrospective data collection. The sample in this study was the medical records and financial records of BPJS class III closed fracture surgery patients. Cost estimation measured from the provider's perspective. The types of costs considered are all costs directly related to health care at the hospital. Costs are measured in Indonesian rupiah (IDR) currency units. This research is short-term research so the researcher did not analyze the discount rate(0%). The findings of this study showed that Metamizole is a drug with higher effectiveness (37.93%) than ketorolac (35.48%), with a total direct medical cost of metamizole of IDR. 21,990,051 and ketorolac IDR. 23,041,427. ACER value of metamizole IDR. 579,754 and ketorolac IDR. 649,420. Based on the calculation of these real numbers, Metamizole is more cost effective than ketorolac in postoperative fracture pain management. However, statistically the effectiveness and cost of the two therapies did not have a significant difference.
Co-Authors Kusumaratni, Dyah Ayu Prasetyo, Eko Yudha Raden Mohamad Herdian Bhakti