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The implementation of principal’s supervisory style in improving teachers’ job satisfaction at SMK Negeri 1 Gowa Ayuashari, Andi Ratu; Ansar , Ahlun; Jannah , Miftahul
Priviet Social Sciences Journal Vol. 5 No. 10 (2025): October 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i10.718

Abstract

Principals play a strategic role in improving the quality of teaching and teacher performance through supervisory practices. This study aims to describe the implementation of the principal’s supervisory style in enhancing teachers’ job satisfaction at SMK Negeri 1 Gowa. This research employed a descriptive qualitative approach, with data collected through observations, in-depth interviews, and documentation. The participants included the principal, six vice principals, senior teachers, and teachers who were the subjects of supervision. The findings indicate that the principal implemented an integrated, structured, and participatory supervisory style. This approach can be categorized as guided leadership, which emphasizes mentoring, support, and teacher involvement in decision-making. The implementation of supervision was not merely focused on administrative evaluation but functioned as a medium of empowerment through constructive feedback, continuous mentoring, and collective reflection. Teachers reported feeling valued and supported, which positively influenced their motivation, professionalism, work discipline, teaching readiness, and overall job satisfaction. Furthermore, the supervisory practices were closely linked to teacher performance appraisal (PKG) and work target assessments (SKP), contributing to the strengthening of career development and performance-based recognition. These results highlight that a humanistic, educational, and participatory supervisory style fosters a positive school climate, promotes collaboration, and enhances the quality of teaching and learning in vocational education settings.
PENERAPAN MANAJEMEN MUTU TERPADU DALAM MENINGKATKAN KEPUASAN SISWA DAN GURU Ayuashari, Andi Ratu; Ahlun Ansar; Nuraisah
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 01 (2026): Volume 11 No. 01 Maret 2026 Public
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i01.42481

Abstract

Improving the quality of educational services has become a major demand for schools in meeting student and teacher satisfaction as users of educational services. One relevant approach to addressing this challenge is the implementation of Integrated Quality Management or Total Quality Management (TQM). This study aims to describe the implementation of TQM and analyze its contribution to improving student and teacher satisfaction at UPT SPF SMP Negeri 40 Makassar. The research employed a descriptive qualitative approach. Data were collected through in-depth interviews, observation, and documentation. The informants consisted of two students and two teachers selected based on their active involvement in the learning process and school quality management. Data analysis was conducted through data reduction, data display, and conclusion drawing. The results indicate that the implementation of TQM principles positively influences student and teacher satisfaction. Learning services become more effective through interactive methods and the use of technology such as smartboards, which enhance student participation and understanding. School facilities generally support the learning process, although optimization is still needed, particularly in laboratory utilization and the availability of textbooks. A relatively clean and harmonious school environment contributes to learning comfort. From the teachers’ perspective, management support, effective communication, periodic supervision, and opportunities for professional development strengthen motivation and performance. Therefore, the implementation of Total Quality Management significantly contributes to improving educational service quality and sustaining student and teacher satisfaction.