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Digitalisasi Layanan Publik dan Dampaknya pada Ekologi Administrasi Sosial: Peluang dan Risiko Sri Yulianty Mozin; Romy Tantu; Edis Adelia Dunggio; Siti Rukiah Yusup; Arit Pratama Putra Lihawa; Zavicka Aulia Natasya; Sabrina Meamogu; Siti Fadilah Atjil; Siti Nurain Tuna; Nopal R. Abas; Adeliptia Abdullah; Raihan Alamsyah Hilapah; Wal Fajri
Jurnal Media Administrasi Vol 10 No 2 (2025): Oktober : Jurnal Media Administrasi
Publisher : Universitas 17 Agustus 1945 Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/jma.v10i2.3255

Abstract

This article explores the background, methods, results, and conclusions of digitalization in public services, focusing on its impact on the social administration ecology. It examines the rapid adoption of e- government and ICT (information and communication technology) by public administrations worldwide since 2020, investigating both opportunities and risks. Methods include a systematic literature review and qualitative case studies drawn primarily from peer-reviewed journals published between 2020 and 2024. The results show that digitalization in public services offers significant benefits: improved efficiency, transparency, citizen participation, reduced corruption, and enhanced environmental governance. However, it also presents risks, in particular widening digital divides, loss of human aspects in administrative interaction, ethical concerns (data privacy, algorithmic bias), regulatory and infrastructural challenges, and potential exclusion of marginalized groups. The discussion elaborates on how these opportunities and risks reshape the ecology of social administration defined here as the interplay of structures, actors, norms, technologies, and environment in public administration. In conclusion, the paper argues that digitalization must be managed with attention to equity, ethical governance, infrastructure readiness, and regulatory safeguards. Key recommendations include fostering digital literacy, inclusive design, transparency in data and algorithmic processes, and participatory governance.  
Analisis Perencanaan dan Pelaksanaan Pembangunan Infrastruktur Desa serta Dampaknya terhadap Partisipasi dan Kesejahteraan Masyarakat : Studi di Desa Pentadio Barat Alexander Badjuka; Zavicka Aulia Natasya; Siti Nurain Tuna; Siti Fadila Atjil
Perspektif Administrasi Publik dan hukum Vol. 3 No. 2 (2026): April: Perspektif Administrasi Publik dan hukum
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/perspektif.v3i2.1030

Abstract

This study aims to analyze the problems of rural infrastructure development in Pentadio Barat Village, particularly focusing on planning constraints, implementation challenges, and community participation in the development process. This research employs a descriptive qualitative approach, with data collected through interviews with the Village Secretary. The findings indicate that the main constraints in infrastructure development are limited budget allocation and lengthy bureaucratic procedures, especially for projects under the authority of district and provincial governments. In addition, community participation in development planning has been conducted through village deliberation forums; however, it remains largely formal and not fully participatory. The village government also supports the local economy by facilitating access to external assistance from various agencies, although this support is still highly dependent on external sources. Overall, development implementation is considered to be in accordance with planning, although discrepancies may occur, particularly in externally funded programs. This study concludes that rural development problems are both structural and participatory in nature, requiring improvements in planning, budgeting, and active community involvement to achieve sustainable development outcomes.