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All Journal Jurnal Media Administrasi Perspektif Administrasi Publik dan hukum
Edis Adelia Dunggio
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Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice

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Digitalisasi Layanan Publik dan Dampaknya pada Ekologi Administrasi Sosial: Peluang dan Risiko Sri Yulianty Mozin; Romy Tantu; Edis Adelia Dunggio; Siti Rukiah Yusup; Arit Pratama Putra Lihawa; Zavicka Aulia Natasya; Sabrina Meamogu; Siti Fadilah Atjil; Siti Nurain Tuna; Nopal R. Abas; Adeliptia Abdullah; Raihan Alamsyah Hilapah; Wal Fajri
Jurnal Media Administrasi Vol 10 No 2 (2025): Oktober : Jurnal Media Administrasi
Publisher : Universitas 17 Agustus 1945 Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/jma.v10i2.3255

Abstract

This article explores the background, methods, results, and conclusions of digitalization in public services, focusing on its impact on the social administration ecology. It examines the rapid adoption of e- government and ICT (information and communication technology) by public administrations worldwide since 2020, investigating both opportunities and risks. Methods include a systematic literature review and qualitative case studies drawn primarily from peer-reviewed journals published between 2020 and 2024. The results show that digitalization in public services offers significant benefits: improved efficiency, transparency, citizen participation, reduced corruption, and enhanced environmental governance. However, it also presents risks, in particular widening digital divides, loss of human aspects in administrative interaction, ethical concerns (data privacy, algorithmic bias), regulatory and infrastructural challenges, and potential exclusion of marginalized groups. The discussion elaborates on how these opportunities and risks reshape the ecology of social administration defined here as the interplay of structures, actors, norms, technologies, and environment in public administration. In conclusion, the paper argues that digitalization must be managed with attention to equity, ethical governance, infrastructure readiness, and regulatory safeguards. Key recommendations include fostering digital literacy, inclusive design, transparency in data and algorithmic processes, and participatory governance.  
Pola Pikir Masyarakat dan Kinerja Kepala Desa: Mengapa Visi Hebat dalam Perencanaan Pembangunan Sering Kali Terhambat Oleh Kondisi Budaya Lokal Alexander H. Badjuka; Edis Adelia Dunggio; Arit Pratama Putra Lihawa; Yulita Yulita; Ruaida Kadir
Perspektif Administrasi Publik dan hukum Vol. 3 No. 2 (2026): April: Perspektif Administrasi Publik dan hukum
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/perspektif.v3i2.1039

Abstract

This study examines how community mindset and local cultural conditions influence the performance of village heads in implementing development planning in Libungo Village, Suwawa District, Bone Bolango Regency. The research applies a qualitative descriptive approach through in-depth interviews, field observations, and documentation studies. The main informants consisted of the village head, village officials, and members of the local community. The findings reveal that development implementation in Libungo Village remains constrained by both structural and cultural factors. Damaged roads, disconnected bridges caused by floods, and limited public participation indicate that development has not yet achieved optimal results. The village head emphasized that low human resource capacity and a dependency mentality among residents are major obstacles in realizing development programs. Many residents prefer to maintain their status as social assistance recipients rather than actively participate in empowerment programs and village development initiatives. This condition is reinforced by local cultural patterns such as passive attitudes, patron-client relations, and resistance to change. The study concludes that the success of village development is not solely determined by the competence and vision of the village head, but also by the readiness of community mindset and local culture to support social transformation. Therefore, participatory approaches, community empowerment, and long-term mindset transformation are necessary to strengthen sustainable village development.
Co-Authors Adeliptia Abdullah Alexander H. Badjuka Arit Pratama Putra Lihawa Nopal R. Abas Raihan Alamsyah Hilapah Romy Tantu Ruaida Kadir Sabrina Meamogu Siti Fadilah Atjil Siti Nurain Tuna Siti Rukiah Yusup Sri Yulianty Mozin Wal Fajri Yulita Yulita Zavicka Aulia Natasya