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All Journal Jurnal Media Administrasi Perspektif Administrasi Publik dan hukum
Siti Rukiah Yusup
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Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice

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Digitalisasi Layanan Publik dan Dampaknya pada Ekologi Administrasi Sosial: Peluang dan Risiko Sri Yulianty Mozin; Romy Tantu; Edis Adelia Dunggio; Siti Rukiah Yusup; Arit Pratama Putra Lihawa; Zavicka Aulia Natasya; Sabrina Meamogu; Siti Fadilah Atjil; Siti Nurain Tuna; Nopal R. Abas; Adeliptia Abdullah; Raihan Alamsyah Hilapah; Wal Fajri
Jurnal Media Administrasi Vol 10 No 2 (2025): Oktober : Jurnal Media Administrasi
Publisher : Universitas 17 Agustus 1945 Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/jma.v10i2.3255

Abstract

This article explores the background, methods, results, and conclusions of digitalization in public services, focusing on its impact on the social administration ecology. It examines the rapid adoption of e- government and ICT (information and communication technology) by public administrations worldwide since 2020, investigating both opportunities and risks. Methods include a systematic literature review and qualitative case studies drawn primarily from peer-reviewed journals published between 2020 and 2024. The results show that digitalization in public services offers significant benefits: improved efficiency, transparency, citizen participation, reduced corruption, and enhanced environmental governance. However, it also presents risks, in particular widening digital divides, loss of human aspects in administrative interaction, ethical concerns (data privacy, algorithmic bias), regulatory and infrastructural challenges, and potential exclusion of marginalized groups. The discussion elaborates on how these opportunities and risks reshape the ecology of social administration defined here as the interplay of structures, actors, norms, technologies, and environment in public administration. In conclusion, the paper argues that digitalization must be managed with attention to equity, ethical governance, infrastructure readiness, and regulatory safeguards. Key recommendations include fostering digital literacy, inclusive design, transparency in data and algorithmic processes, and participatory governance.  
Analisis Peran Pemerintah dalam Pengembangan Pariwisata Pantai Tanjung Tihu, di Kota Gorontalo Alexander H. Badjuka; Sabrina Meamogu; Siti Rukiah Yusup; Berlian Langoni; Riyan Mananu
Perspektif Administrasi Publik dan hukum Vol. 3 No. 2 (2026): April: Perspektif Administrasi Publik dan hukum
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/perspektif.v3i2.1044

Abstract

Tourism development has become one of the strategic sectors in encouraging regional economic growth and improving community welfare. Tanjung Tihu Beach in Gorontalo City possesses considerable tourism potential due to its coastal scenery, marine resources, and natural attractiveness. However, the optimization of tourism development cannot be separated from the active role of the government as regulator, facilitator, and catalyst in supporting sustainable tourism management. This study aims to analyze the role of the government in the development of tourism at Tanjung Tihu Beach, Gorontalo City. The research employed a qualitative descriptive approach using a literature review method by examining scientific journals, books, and relevant publications from 2020 onward. Data were analyzed through data reduction, data presentation, and conclusion drawing. The findings indicate that the government has carried out several important roles through infrastructure development, tourism promotion, community empowerment, and collaboration with related stakeholders. Nevertheless, several challenges remain, including limited supporting facilities, inadequate accessibility, weak tourism promotion, and the lack of optimal environmental management. In addition, community participation in tourism management still requires strengthening to support sustainable tourism development. The study concludes that the government’s role in tourism development at Tanjung Tihu Beach has shown positive progress, although improvements in policy implementation, infrastructure quality, digital tourism promotion, and community-based tourism management are still necessary to enhance tourism competitiveness and local economic welfare.
Co-Authors Adeliptia Abdullah Alexander H. Badjuka Arit Pratama Putra Lihawa Berlian Langoni Edis Adelia Dunggio Nopal R. Abas Raihan Alamsyah Hilapah Riyan Mananu Romy Tantu Sabrina Meamogu Siti Fadilah Atjil Siti Nurain Tuna Sri Yulianty Mozin Wal Fajri Zavicka Aulia Natasya