Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
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All Journal International Journal of Health, Economics, and Social Sciences (IJHESS)
Srihandayani Suprapto
Unknown Affiliation
Economics, Econometrics & Finance Public Health Social Sciences

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Study on the Implications of Academic Competency Mismatch at the Office of the Regional House of Representatives of Gorontalo Regency (2019-2024 Period) Dewi Clara Ladiku; Srihandayani Suprapto; Franky Djafar
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 7 No. 3: July 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i3.8158

Abstract

This study aims to analyze the implications of academic competency mismatch at the Gorontalo Regency DPRD Office in the 2019–2024 period. Competency mismatch occurs when an employee's educational qualifications are not in line with job demands, which has an impact on job performance, satisfaction, and collaboration. Referring to Mayo's theory, individual development and social interaction in the work environment are key factors in achieving optimal performance. Through interview and documentation methods, it was found that education and training are important investments in shaping human resource competencies. However, the mismatch between employees' abilities and the tasks carried out is still an obstacle that can reduce productivity and work motivation. A supportive work environment and attention from superiors have been proven to increase employee morale, while internal conflicts are actually obstacles. This research emphasizes the importance of improving the quality of human resources and adjusting competencies to organizational needs to support the achievement of professional and competitive governance.
Analysis of the Performance of State Civil Apparatus in Public Services in the Office Dungingi Sub-district Head, Gorontalo City Hindun A. Djafar; Salma Rivani Luawo; Srihandayani Suprapto; Dian Fitriani Karim
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 2: April 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i2.10917

Abstract

Public services are an important indicator in assessing the performance of the government, especially the State Civil Apparatus (ASN) as the main implementer of services to the community. However, in practice, the performance of civil servants still faces various obstacles such as lack of understanding of main tasks and functions, low use of information technology, and suboptimal time discipline, so that it has an impact on the effectiveness of public services. This study aims to analyze the performance of civil servants in public services at the Dungingi Sub-district Office, Gorontalo City and identify the factors that affect it. This study uses a qualitative approach with a descriptive type of research. The results of the study show that the performance of civil servants is not fully optimal. Based on four indicators, namely ability, initiative, punctuality, and quality of work results, it was found that three indicators of ability, initiative, and punctuality still face obstacles. Meanwhile, the quality of work results is the best indicator, with service results that are relatively accurate, neat, and according to the needs of the community. In conclusion, improving the performance of civil servants needs to be focused on strengthening capabilities, increasing initiatives, and improving discipline and the use of technology so that public services can run more effectively, efficiently, and of high quality.
Co-Authors Dewi Clara Ladiku Dian Fitriani Karim Hindun A. Djafar Salma Rivani Luawo