Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal JURNAL ABDIMAS TRANSPORTASI & LOGISTIK
Silalahi, Dapot Hamonangan
Unknown Affiliation
Transportation Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Peningkatan Kualitas dan Efisiensi Pengiriman Kargo Udara di PT Ritra Cargo Cabang Denpasar Yulihapsari, Ika Utami; Saribanon, Euis; Silalahi, Dapot Hamonangan; Nasrullah, Nasrullah; Yuliantini, Yuliantini
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 1 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i1.2401

Abstract

This Community Service (PKM) activity was carried out at PT Ritra Cargo Denpasar branch with the aim of improving the quality and efficiency of air cargo shipments through the implementation of better packaging procedures and more accurate document management. The company faced issues such as packaging damage, shipping delays, and offloading, which affected customer satisfaction and operational performance. The method of implementation included training the operational staff on packaging standards, document management, and more efficient verification procedures. The results showed a significant reduction in packaging damage, shipping delays, and offloading, with an increase in customer satisfaction as reflected by higher satisfaction ratings. Thus, the training and implementation of new procedures have successfully improved PT Ritra Cargo's operational efficiency and contributed to enhancing the quality of air cargo shipment services. This activity also contributes positively to the development of logistics knowledge, particularly in the effective management of shipments and packaging
Co-Authors Euis Saribanon, Euis Ika Utami Yulihapsari Nasrullah Nasrullah Yuliantini Yuliantini