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All Journal MES Management Journal El-Mujtama: Jurnal Pengabdian Masyarakat
Willyanto, Andre
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Religion Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences

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Partisipasi Masyarakat dalam Penggunaan Aplikasi E-Peken di Sentra Wisata Kuliner Semolowaru Kota Surabaya Nizar, Emirul Ibnu; Alves, Vintya Meily; Willyanto, Andre; Aisyah, Farsya Audria; Nawangsari, Ertien Rining
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 5 No. 2 (2025): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v5i2.6474

Abstract

The E-Peken application is a digital innovation developed by the Surabaya City Government to support the digitalization of MSMEs, especially in the Semolowaru Culinary Tourism Center (SWK). This study aims to analyze community participation in using the E-Peken application as an effort to improve marketing and operational efficiency of MSMEs. The results show that community participation, both traders and consumers, is still low due to the lack of socialization, training, and mentoring from the government and urban village. In addition, the lack of digital literacy among traders and the limited promotion of the application have caused the use of E-Peken to not be optimal. This study provides strategic measures, such as community-based training, more intensive promotional campaigns, and incentivizing active users of the application. With a coordinated approach, E-Peken can become a leading platform in supporting the digitalization of MSMEs and strengthening the local economy in Surabaya.
Implementasi Kebijakan Kepegawaian Melalui Aplikasi Analisis Beban Kerja (E-ABK) Pada Kantor Kecamatan Bubutan Kota Surabaya Willyanto, Andre; Muljanto, Muhammad Agus
MES Management Journal Vol. 3 No. 2 (2024): MES Management Journal 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mesman.v3i2.360

Abstract

This study aims to analyze the implementation of personnel policies through Workload Analysis (E-ABK) at the Bubutan District office, Surabaya City. The research method used is qualitative descriptive with data collection through interviews, observations, and documentation. The results of the study show that there are several obstacles in the implementation of E-ABK, including the lack of effective communication between the Bubutan District office of Surabaya and the Organization Section of the Regional Secretariat of Surabaya, limited resources that there are still employees who have difficulty filling in supporting data, especially elderly employees, so there is a need for a mentoring role given to users of the E-ABK application, as well as the attitude and disposition of employees showing dissatisfaction in the use of the E-ABK application. In addition, the complex bureaucratic structure is also an obstacle in filling out E-ABK. To overcome these obstacles, it is recommended to increase communication and socialization regarding E-ABK, provide adequate resource support, provide motivation and appreciation to employees, simplify bureaucratic structure, and develop E-ABK. Better implementation is expected to increase the efficiency and effectiveness of employee workload management and achieve organizational goals more optimally.
Co-Authors Aisyah, Farsya Audria Alves, Vintya Meily Ertien Rining Nawangsari Muljanto, Muhammad Agus Nizar, Emirul Ibnu