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All Journal Jurnal Indonesia Sosial Teknologi Eduvest - Journal of Universal Studies
Fahrezi, Rendi Brahma
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Aerospace Engineering Computer Science & IT Economics, Econometrics & Finance Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences

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Redesign UI/UX Website of Professional Certification Institute Using Design Thinking Method and Agile Framework Fahrezi, Rendi Brahma
Eduvest - Journal of Universal Studies Vol. 4 No. 12 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i12.1356

Abstract

Professional Certification Institute (Lembaga Sertifikasi Profesi, LSP) is important in improving the quality of human resources in Indonesia through the provision of training and competency tests in accordance with their fields. For this reason, a medium is needed to promote the services of the Professional Certification Institute in order to reach the Indonesian people widely and online. One of the efforts to improve the promotion of the LSP Ditekindo is to improve the quality of the LSP Ditekindo website. The purpose of this research is to provide recommendations for redesigning and improving the quality of UI/UX, as well as completing information that should be on the LSP Ditekindo website. Researchers applied the Design Thinking method and Agile Framework, and collected data through questionnaires to find out user opinions about the website. The results showed that the Design Thinking method proved to be able to produce a better website redesign in terms of user experience. The Agile Framework method also helps produce a website redesign that is iterative, collaborative, and responsive to user needs. This is evidenced by the results of A/B Testing that has been carried out, where overall Design B or the results of the LSP Ditekindo website redesign were selected and favored by the accession.
Analyze The Role Of Social Media In Increasing Customer Loyalty In Shopee's Digital E-Commerce Business Amelia, Amelia; Hendrian, Sukma; Solikhah, Mar'atus; Kholipah, Siti Ainul; Fahrezi, Rendi Brahma
Jurnal Indonesia Sosial Teknologi Vol. 4 No. 8 (2023): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v4i8.667

Abstract

The development of information technology, especially social media, has brought significant changes in the way businesses operate and interact with customers. In the era of digital business, social media has become one of the important tools in building digital business loyalty with its customers. The purpose of this study is to analyze the role of social media in increasing customer loyalty in digital businesses. This research uses qualitative research methods. The data collection technique was carried out by a literature study obtained from Google Scholar and social media from Shopee’s E-commerce digital business. The data that has been collected is then analyzed thematically. The results showed that social media plays a role in increasing customer loyalty by increasing customer satisfaction and service quality through customer interaction, promotional media, offering gifts, and sharing interesting content.
The Effectiveness Of Learning Through Online Applications Fahrezi, Rendi Brahma; Hendrian, Sukma; Kholipah, Siti Ainul
Jurnal Indonesia Sosial Teknologi Vol. 4 No. 8 (2023): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v4i8.694

Abstract

Advances in information technology provide a fairly rapid influence in the world of education to improve learning outcomes where the use of IT makes it easier for users to use it anywhere and anytime. One of the desires of students or parents for children's learning outcomes is to obtain optimal grades and be able to support them to achieve their goals. One way is by adding learning through online learning applications that are available in various types. Therefore, researchers want to find out more about the effectiveness of learning through online learning applications. The aim is to find out whether or not the use of online learning applications is effective in improving student learning outcomes at school X Jakarta. The research method used is descriptive quantitative with data collection techniques through the distribution of questionnaires, observations, interviews, and documentation. Respondents were selected by purposive sampling and totaled 40 respondents. The data received will be processed carefully so that the research results show that online learning applications have an effectiveness valued in improving student learning outcomes and the effectiveness of learning through online learning applications is quite good.
Co-Authors Amelia Amelia Hendri Sukma Kholipah, Siti Ainul Solikhah, Mar'atus