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All Journal Inkubis: Jurnal Ekonomi dan Bisnis Eduvest - Journal of Universal Studies
Permadi, Aditya Dyan
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Aerospace Engineering Computer Science & IT Economics, Econometrics & Finance Health Professions Neuroscience Social Sciences

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The Impact of ISO 27001 Implementation, Leasing Adoption, and Customer Trust on Data Center Leasing Decisions Permadi, Aditya Dyan; Lahindah, Laura
Eduvest - Journal of Universal Studies Vol. 5 No. 1 (2025): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i1.50182

Abstract

This study aims to evaluate the impact of ISO 27001 implementation, risk management, and customer trust on data center leasing decisions. In an increasingly digital era, information security has become a critical factor in maintaining customer trust and satisfaction. This study uses a quantitative approach with a survey method through questionnaires distributed to data center customers. The results of the study show that the implementation of ISO 27001 significantly affects data center leasing decisions. Good risk management also has a positive impact on leasing decisions, while customer trust plays an important role in retaining and attracting new customers. These findings affirm that data center companies need to continuously strengthen their information security management systems to enhance customer trust and loyalty. This study provides practical contributions to data center companies in implementing and improving information security standards as well as providing academic insights into the literature on information security.
Digital Risk Culture and Cyber Resilience Advantage in Indonesian Data Center Providers: Firm Competitive Performance and the Moderating Effect of Organizational Risk Response Habit Permadi, Aditya Dyan; Wiradinata, Trianggoro; Kohardinata, Cliff
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 1 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i1.149

Abstract

Background: The rapid digitalization of critical infrastructure has increased exposure to cyber threats. While research on cybersecurity governance is growing, the mechanisms linking behavioral cybersecurity culture to sustained resilience, particularly in high-availability digital infrastructure like data centers, are underexplored. This study addresses this gap by exploring how Digital Risk Culture (DRC) drives Sustainable Cybersecurity Transformation (SCT) and generates Cyber Resilience Advantage (CRA), with Organizational Risk Response Habit (ORRH) as a boundary condition. Objective: The study investigates how DRC impacts CRA through SCT and examines the moderating role of ORRH. It uses Resource Advantage Theory to conceptualize DRC as behavioral capital, SCT as an orchestration mechanism aligned with the NIST Cybersecurity Framework, and CRA as a resilience-based outcome. Methods: A quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) tested the hypotheses with data from 125 cybersecurity decision-makers in Indonesian data centers. PLS-SEM was chosen for its predictive modeling capabilities and ability to handle interaction effects. Results: Findings show DRC significantly influences SCT (beta = 0.499, p < 0.001), and SCT strongly enhances CRA (beta = 0.735, p < 0.001). ORRH negatively moderates the DRC-SCT relationship (beta = -0.120), indicating that excessive routinization can weaken adaptive transformation. The model explains 30.5 percent of the variance in SCT and 54.0 percent in CRA. Conclusion: This study highlights that DRC strengthens SCT, which enhances CRA in Indonesian data centers. The non-significant moderating effect of ORRH suggests formal governance mechanisms may counter routine reactivity, offering insights for CIOs and risk managers in fostering resilience-oriented transformation.
Co-Authors Cliff Kohardinata Laura Lahindah, Laura Trianggoro Wiradinata