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All Journal IIJSE Journal of Sharia Economy and Islamic Tourism
Saputra, Dalingga
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Economics, Econometrics & Finance

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Islamic Service Development: Analysis Of Customer Satisfaction In The Cafeteria Of Muhammadiyah Mataram University Agustina, Ahadiah; Syahrani, Risma; Saputra, Dalingga
Journal of Sharia Economy and Islamic Tourism Vol 1, No 2 (2021): Maret
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jseit.v1i2.8283

Abstract

Fostering Islamic services for the college canteen is very important to maintain business continuity. At Muhammdiyah University Mataram, canteen consumers include students, employees, and lecturers. Based on the level of implementation of management, operations, completeness of facilities and infrastructure, as well as services, the canteen of Muhammadiyah Mataram University becomes canteen A, B+, and B. This research aims to foster Islamic canteen services at Muhammadiyah Mataram University. This development is carried out by qualitative methods related to aspects of halal food, food safety, halal food, location comfort, and price involving 10 respondents. The results showed still lack of customer satisfaction with canteen service at Muhammdiyah Mataram University. the most dominant variable that affects the performance of canteens A and B is food halalness. Managers of canteen A and canteen B can make alternatives to Islamic service standards and halal menu production and uniform prices in order to create healthy business competition. Canteen at Muhammdiyah University Mataram is expected to have a special sales area to minimize biological or physical contamination. The manager of the canteen of Muhammdiyah Mataram University is expected to pay more attention to the condition of the canteen to create a more comfortable atmosphere as a place to eat and discuss, as a description of the college canteen. Halal certification is expected.
Analysis of Factors Influencing Sharia Economics Students' Interest in Using Digital Wallets (Case Study of E-Wallet Fund Users at Muhammadiyah Mataram University) Saputra, Dalingga; Agustina, Ahadiah; Fitri Hidayanti, Nur
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 2 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i2.4853

Abstract

The increasing phenomenon of non-cash payments and digital transactions has encouraged the emergence of various e-wallet service providers who are competing to provide convenient, safe, and easy-to-use payment solutions to customers. Can these funds provide confidence and satisfaction to students interested in using Muhammadiyah University in Palembang to provide influence and benefits to students? The method used is quantitative with multiple linear regression analysis techniques using SPSS Ver.26 software with a total of 67 respondents. The results of the research state that Trust and Satisfaction have a positive and significant influence on interest in using the Dana digital wallet among Universitas Muhammadiyah Mataram students.
Co-Authors Ahadiah Agustina Fitri Hidayanti, Nur Syahrani, Risma