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All Journal NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Indonesian Journal of Computer Science and Engineering
Syafitri, Arinda
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering

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Employing the Technology Readiness Index (TRI) to Evaluate Customer Readiness for Future Adoption of The Metaverse in Virtual Branch Digital Banking Services Wijanarko, Andang; Syafitri, Arinda; Andreswari, Desi
Indonesian Journal of Computer Science and Engineering Vol. 1 No. 02 (2024): IJCSE Volume 01, Nomor 02, November 2024
Publisher : CV. Cendekiawan Muda Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70656/ijcse.v1i02.109

Abstract

Metaverse banking integrates traditional financial services within a virtual environment, enabling alternative transaction channels through augmented reality (AR) and virtual reality (VR). By 2030, it is projected that nearly all bank clients will utilize these technologies for banking transactions. Although existing studies have explored metaverse adoption, there remains a significant research gap regarding client readiness for this transition. This study addresses this gap by examining customer readiness for metaverse banking using a quantitative approach. Data were collected through questionnaires distributed to 100 respondents in Bengkulu, Indonesia, and analyzed using the Technology Readiness Index (TRI) and SmartPLS 4 software. The findings indicate that customers in Bengkulu exhibit a readiness for virtual digital banking services in the metaverse, with a TRI score of 2.37 among respondents in the low technology readiness category. This score reflects a generally optimistic and innovative attitude toward metaverse banking, although accompanied by concerns about technological security. The "Innovative" component within the TRI showed a significant impact on potential metaverse technology adoption, suggesting that users are willing to independently explore and adopt this technology. This study contributes to the understanding of client preparedness and potential adoption of metaverse banking, highlighting both the enthusiasm and reservations held by prospective users.
ANALISIS EFEKTIFITAS PELATIHAN DAN PENGEMBANGAN KARIER TERHADAP KINERJA KARYAWAN DI PT USJ BATAM Laras Putri, Ancala; Syafitri, Arinda
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 11, No 8 (2024): NUSANTARA : Jurnal Ilmu Pengetahuan Sosial
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v11i8.2024.3378-3390

Abstract

Penelitian ini dilakukan pada karyawan PT USJ yang bergerak dibidang pelayaran dan jasa galangan kapal pada transportasi air, yang menemukan permasalahan terkait menurunnya kualifikasi, keterampilan, dan kualitas pribadi pegawai pada tahun 2019-2023 pada bidang jasa angkutan kargo. Permasalahan ini terjadi kemungkinan karena pelatihan karyawan yang tidak efektif dan berdampak langsung pada target perusahaan. Metode yang digunakan peneliti adalah metode penelitian kuantitatif. Teknik pengumpulan data melalui observasi, wawancara, dan kuesioner. Data primer diperoleh dari kuesioner kepada karyawan dan data sekunder diperoleh dari observasi dan wawancara tambahan kepada karyawan tetap di setiap departemen di PT USJ. Teknik analisis data menggunakan uji validitas, uji reliabilitas, dan uji asumsi klasik. Teknik analisis data menggunakan metode Regresi Linier Berganda, Analisis Korelasi, Analisis determinasi (R2), pengujian hipotesis menggunakan uji F, dan uji T. Hasil penelitian menunjukkan bahwa variabel pelatihan dan pengembangan karir secara simultan berpengaruh signifikan terhadap kinerja karyawan di PT USJ, serta pengaruh pelatihan terhadap kinerja pegawai.
Co-Authors Desi Andreswari Laras Putri, Ancala Wijanarko, Andang