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All Journal JURNAL MANAJEMEN MOTIVASI Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking)
Haryanti , Enny
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Turnover Intention Dengan Stress Kerja Sebagai Variabel Intervening Santoso, Kiki Rahmawati; Adriansyah , Ahmad; Simatupang , Batara Maju; Joyosumarto , Subarjo; Haryanti , Enny
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol. 10 No. 2 (2024): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v10i2.581

Abstract

This study aims to analyze the influence of workload on job stress, the influence of the work environment on job stress, the influence of workload on turnover intention, the influence of the work environment on turnover intention, and the influence of job stress on turnover intention. This research uses a quantitative method with a survey approach. Researchers collected data by distributing questionnaires. The population in this study is all employees of the Smalrt Branch Bank Mandiri Banking in Region IV Jakarta 2, totaling about 100 respondents. The sampling technique in this study is saturation sampling, where all population members are used as samples, resulting in 100 respondents in this research. In this study, data processing and evaluation are done using Structural Equation Modeling (SEM PLS) with the software Smart PLS 3.0.The results of the study show that there is a significant positive influence of workload and the work environment on job stress. There is no significant influence of workload on turnover intention. There is a significant positive influence of the work environment and job stress on turnover intention. For future researchers, it is recommended to further develop this study with other variables such as competency, leadership, and compensation existing in Bank Mandiri.
Intention to Use Fintech Lending among Gojek Online Drivers: The Role of Trust, Security, and Personal Innovation Haryanti , Enny; Kusmayadi, Angga Kusuma
JURNAL MANAJEMEN MOTIVASI Vol 22 No 1 (2026): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v22i1.8884

Abstract

The development of fintech lending services has become a financing alternative for workers in the informal sector in Indonesia, including online motorcycle taxi drivers; however, the factors driving the intention to use these services still show varying findings across different studies. Therefore, this study examines the role of interest rates, personal innovation, security, trust, and familiarity in influencing the intention to use fintech lending among online motorcycle taxi drivers in the Greater Jakarta area. The research was conducted using a quantitative approach through a survey of 260 respondents selected using purposive sampling. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS software to test the measurement model and relationships among variables. The results indicate that trust, security, and personal innovation have a significant positive influence on the intention to use fintech lending, while interest rates and familiarity do not show a significant influence. The research model has moderate explanatory power, suggesting that usage decisions are more influenced by behavioral factors and risk perceptions than by economic considerations. These findings confirm that increased transparency, system reliability, and user trust are key factors in driving fintech adoption among informal sector workers. Further research is recommended to use a longitudinal design and include socioeconomic variables to enhance the model’s predictive power and allow the research findings to be more broadly generalized within the Indonesian context.
Co-Authors Adriansyah , Ahmad Joyosumarto , Subarjo Kusmayadi, Angga Kusuma Santoso, Kiki Rahmawati Simatupang , Batara Maju