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All Journal Jurnal Akuntansi dan Bisnis Jurnal Manajemen dan Pemasaran Jasa
Trinarningsih, Wahyu
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Economics, Econometrics & Finance

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The effect of transformational leadership on voice behavior in the hospitality industry Istiqomah, Suryandari; Sarwoto, Sarwoto; Trinarningsih, Wahyu
Jurnal Manajemen dan Pemasaran Jasa Vol. 15 No. 2 (2022): September
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jmpj.v15i2.13466

Abstract

The COVID-19 pandemic had an impact on all service industries, specifically hospitality, which has become increasingly competitive. Therefore, innovation and service improvement are needed to provide the best service for consumers by determining the voice behavior of their employees. This study examines the effect of transformational leadership on employee voice behavior, specifically frontline at hotels in Central Java. The mediating variables consisting of work and engagement were used to clarify the mechanism related to the effect of transformational leadership on voice behavior. The sampling technique used in this research is purposive sampling, namely by using the criteria of frontline employees who have worked for at least 1 year. Data were collected from 216 frontline employers at hotels and analyzed using the SEM PLS. The result showed that transformational leadership and work engagement can indirectly promote employee voice behavior. Furthermore, the meaning of work can promote voice behavior with a longer mechanism through work engagement.
Hubungan Diversifikasi dan Risiko Perbankan di Indonesia: Apakah Usia Bank Berpengaruh? Atmaji, Atmaji; Sarwoto, Sarwoto; Setyowati, Arum; Trinarningsih, Wahyu
Jurnal Akuntansi dan Bisnis Vol 24, No 1 (2024)
Publisher : Accounting Study Program, Faculty Economics and Business, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jab.v24i1.1151

Abstract

Our research will examine the relationship between bank diversification and bank risk in Indonesia. We employ data from bank that registered in the Financial Service Authority (OJK) from 2013 to 2022. We find that bank diversification is associated with bank risk. Asset diversification has negative impact on credit risk, meanwhile it has not significant effect on solvency risk. Furthermore, we also find that revenue diversification has positive impact on solvency risk and for opposite side, it has negative impact on credit risk. Next, bank age has positive impact solvency risk and it has negative impact on credit risk. Moreover, we also find that bank age moderated the relationship between asset diversification and credit risk. However, we can not support that bank age moderated the relationship revenue diversification and bank risk that measured by solvency risk and credit risk. Finally, we investigate bank-specific variables that determine bank risk which are bank size, receivable loss reserve ratio, cost to income ratio, profit margin ratio, and liquidity ratio
Co-Authors Atmaji, Atmaji ISTIQOMAH, Suryandari Sarwoto Sarwoto, Sarwoto Setyowati, Arum