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All Journal Saraq Opat : Jurnal Administrasi Publik POLICY AND MARITIME REVIEW
Salsa Bella, Vivtania
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Humanities Environmental Science Social Sciences

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Implementasi Layanan Hotline Dan Aplikasi Emergency Button PSC 119 Guna Meningkatkan Akses Dan Mutu Penanganan Kegawatdaruratan Di Kabupaten Tulungagung Salsa Bella, Vivtania; Endang Indartuti; Dida Rahmadanik
Policy and Maritime Review VOLUME 3 NO 1
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/pmr.v3i1.65

Abstract

Emergency situations are conditions that need attention wherever and whenever they occur. The government has issued regulations regarding the Integrated Emergency Response System (SPGDT), but its implementation is not yet uniform. During emergencies, both medical and non-medical services needed by patients must be provided promptly. The Public Safety Center is a service for emergency cases conducted swiftly, accurately, and carefully for the community. Several regions that have implemented this service continue to develop the services provided to have a greater impact, one of which is the Public Safety Center of Tulungagung Regency, which currently implements the hotline service and the Emergency Button Public Safety Center 119 application, and from the developed services, numerous achievements have been obtained. Apart from the achievements of the developed services, the Public Safety Center of Tulungagung Regency is the first of its kind in Indonesia, thus attracting attention to see in detail how the implementation process of these services is carried out. The implementation analysis conducted in this research is based on Merilee S. Grindle's implementation theory, which consists of two major variables: content of policy and context of implementation, using qualitative research methods. The results show that the implementation process is indeed structured and clear or detailed in each of its indicators, but reinforcement is still needed in several indicators to maximize the implementation process.
Implementasi Aplikasi Identitas Kependudukan Digital (IKD) Dalam Menunjang Pelayanan Publik Masyarakat Di Kecamatan Tambaksari Salsa Bella, Vivtania; Widodo, Djoko
Saraq Opat: Jurnal Administrasi Publik Vol 6 No 1 (2024): Januari : Saraq Opat : Jurnal Administrasi Publik
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/saraqopat.v6i1.833

Abstract

In the field of population administration public services, accompanied by the increasing development of technology in Indonesia, various new breakthroughs have emerged, one of which is from the Director General of Dukcapil, Ministry of Home Affairs, including the Digital Population Identity (IKD) application. IKD is the digitization of population documents used by people in Indonesia who have electronic KTPs. In this IKD, residents who have activated will receive electronic information used to represent population documents and personal data of residents. The aim of the IKD is to follow the use of information and communication technology related to digitalization, increase the use of digitalization, accelerate the exchange of public and private services in digital form and provide security of IKD ownership. In the implementation process, of course the Director General of Dukcapil is assisted by the government of each district and city, one of which is the City of Surabaya. The Surabaya City Population and Civil Registry Dispendukcapil has implemented the IKD implementation with assistance from the government in sub-districts and sub-districts, such as in Tambaksari Subdistrict. The IKD implementation process in Tambaksari sub-district takes into account aspects of George C. Edward III's implementation theory including communication, resources, disposition or behavior, and bureaucratic structure. By paying attention to these aspects and IKD being a new breakthrough, it is hoped that the level of knowledge and mastery of the Tambaksari District community regarding what IKD is will increase and implementation can run optimally to support the public service process for the people in Tambaksari Subdistrict.
Co-Authors Dida Rahmadanik Djoko Widodo Endang Indartuti