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All Journal International Conference on Digital Advanced Tourism, Management, and Technology
Y.R. Satato
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Decision Sciences, Operations Research & Management

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The Influence Of Service Quality And Motivation On The Performance Of Balerejo Village Officials, Dempet District, Demak Regency Y.R. Satato; Syamsul Hadi; Tegar Pratama
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/ictmt.v1i1.135

Abstract

This research was conducted in Balerejo Village, Dempet District, Demak Regency, with the aim of this study is to find out (1) the influence of service quality on performance, (2) the influence of motivation on performance, (3) the influence of service quality and motivation on performance, and (4) which variables have the most effect on performance.The number of samples used as many as 60 people as village officers / devices, with data collection techniques through questionnaires and observations, while data processing and analysis techniques using validity, reliability, multiple linear regression analysis, determination coefficients and hypothesis tests.The results showed that (1) service quality variables have a significant effect on performance, (2) significant motivation variables on performance (3) service quality variables and motivation simultaneously have a significant effect on performance, and (4) service quality variables are the most significant variables affect performance performance.
The Influence Of Work Environment And Facilities On Employee Performance At The Central Industrial Smokehouse Indah Wonosari Bonang Demak Syamsul Hadi; Y.R. Satato; Dwi Puji Kurniasari
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/ictmt.v1i1.136

Abstract

This research was conducted at the Central Industrial Smokehouse Indah Wonosari Bonang Demak, with the research objectives being (1) to determine the influence of the work environment on employee performance at the Central Industrial Smokehouse Indah Wonosari Bonang Demak, (2) to determine the influence of work facilities on employee performance at the Central Industrial Smokehouse Indah Wonosari Bonang Demak, (3) to determine the combined influence of the work environment and work facilities on employee performance at the Central Industrial Smokehouse Indah Wonosari Bonang Demak, (4) to identify which variable has the most significant influence on employee performance at the Central Industrial Smokehouse Indah Wonosari Bonang Demak. In this research, a quantitative survey research method with a field approach was employed. The population of this study was all employees working at the Central Industrial Smokehouse Indah Wonosari Bonang Demak, totaling 61 employees. Since the population is less than 100, all employees (61) were included as the sample. The research results indicate that: (1) The work environment (X1) significantly influences employee performance (Y) at the Central Industrial Smokehouse Indah Wonosari Bonang Demak. (2) Facilities (X2) significantly influence employee performance (Y) at the Central Industrial Smokehouse Indah Wonosari Bonang Demak. (3) The combined influence of the work environment (X1) and facilities (X2) significantly affects employee performance (Y) at the Central Industrial Smokehouse Indah Wonosari Bonang Demak. (4) The variable that has the most significant influence on employee performance is the work environment variable.
Co-Authors Dwi Puji Kurniasari Syamsul Ph.D M.A. Hadi Tegar Pratama