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p-Index From 2021 - 2026
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All Journal Jurnal Mantik Journal of Information System, Technology and Engineering
Ariztian, Rian
Unknown Affiliation
Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

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Implementation of IoT Based Management Information System in MSMEs: Literature Review Analysis Romadhoni, Luthfiah Aisyah; Pingkaniswari, Pasha; AS, Syafrul Hidayat; Ariztian, Rian; Zahrah, Aliyah; Tannady, Hendy
Journal of Information System, Technology and Engineering Vol. 3 No. 1 (2025): JISTE
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jiste.v3i1.125

Abstract

This study aims to analyze the implementation of the Internet of Things (IoT) in management information systems in Micro, Small, and Medium Enterprises through a literature review approach. The research method used is a systematic search by reviewing relevant journals published between 2020 and 2024, then five articles were selected to be reviewed. The articles used discuss various aspects of IoT implementation in MSMEs in various ways. The results of the study show that the implementation of IoT provides significant benefits for MSMEs, such as operational cost savings, optimization of resource use, and increased digital connectivity that helps MSMEs reach a wider and more competitive market. However, there are several major obstacles in the implementation of IoT, including high initial costs, limited technological infrastructure, low digital literacy, and issues of risk, security and data confidentiality that need to be addressed properly. This study recommends the need for support from the government, technology providers, and training institutions in the form of subsidies, capacity building programs, and digital infrastructure development. The implications of this study provide important insights for policy makers, academics, and business actors to design sustainable and relevant digital transformation strategies for MSMEs in the global era.
Influence of product quality and perceived value on customer catisfaction and loyalty in clinical skincare products: English Ariztian, Rian; Ramli, Abdul Haeba
Jurnal Mantik Vol. 9 No. 3 (2025): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

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Abstract

This study aims to analyze the influence of Product Quality and Perceived Value on Customer Satisfaction and their implications for Customer Loyalty among users of clinical skincare products in Serang City. The research method used a quantitative approach with Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis techniques, involving 195 respondents. The results indicate that Product Quality and Perceived Value have a positive influence on Customer Satisfaction. Furthermore, Customer Satisfaction has been shown to contribute to increasing Customer Loyalty. Furthermore, Product Quality and Perceived Value also directly influence Customer Loyalty. These findings strengthen the evidence that a satisfying user experience and perceived value play a crucial role in fostering customer loyalty. Managerial implications suggest that beauty clinics need to prioritize improving product quality and perceived customer value to maintain loyalty. This study is limited by the region and the dominance of a single brand in the sample. Therefore, further research is recommended with a broader scope and involving a variety of clinical skincare brands
Co-Authors Abdul Haeba Ramli AS, Syafrul Hidayat Hendy Tannady Pingkaniswari, Pasha Romadhoni, Luthfiah Aisyah Zahrah, Aliyah