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Faktor-Faktor Kepuasan Lansia terhadap Tempat Tinggal di Panti Wreda Elim Salma Novia Nurfarida; Alvina Rahmawati; Wahyu Nugroho; Hilla Zahrotul Habibah; Siti Hikmah
Observasi : Jurnal Publikasi Ilmu Psikologi Vol. 3 No. 3 (2025): August : Observasi: Jurnal Publikasi Ilmu Psikologi
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/observasi.v3i3.1411

Abstract

This study aims to understand the factors that influence elderly satisfaction in a nursing home environment, focusing on social, physical and psychosocial aspects. Through a qualitative approach, data was collected from in-depth interviews with residents and direct observation at the nursing home, which was then thematically analyzed. The results showed that harmonious social relationships with fellow residents and staff play a crucial role in increasing the sense of security, respect and acceptance of the elderly. In addition, a clean and comfortable physical environment supports their well-being, while the various activities provided help maintain mental and physical health. These findings emphasize the importance of building a family atmosphere and paying attention to the holistic needs of the elderly to improve their quality of life in nursing homes.
Analisis Kepuasan Pengguna RME Menggunakan Metode EUCS di RSU Mardi Lestari Sragen Alvina Rahmawati; Sri Wulandari; Resia Perwirani
Inovasi Kesehatan Global Vol. 3 No. 3 (2026): Agustus: Inovasi Kesehatan Global
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/ikg.v3i3.3364

Abstract

A health information system that supports the improvement of service quality through digital patient data management is known as Electronic Medical Records (EMDR). The success of EMR implementation can be seen from the level of user satisfaction. Mardi Lestari General Hospital, Sragen, has implemented EMR in various service units, but user evaluation has never been conducted. This study aims to analyze EMR user satisfaction based on the dimensions of content, accuracy, format, ease of use, and timeliness using the End User Computing Satisfaction (EUCS) method. This study uses a descriptive qualitative method. Data were obtained through observation, semi-structured interviews, and source triangulation. Research informants were EMR users in outpatient, inpatient, and emergency units selected by purposive sampling. Data analysis was carried out through data reduction, data presentation, triangulation, and conclusion drawing. The results showed that users were generally satisfied with the use of EMR. The available information was assessed as appropriate to service needs, accurate, easy to understand, and supports work efficiency. The system was also able to provide information quickly to support patient care. However, several obstacles were still found, such as features that have not been optimally integrated, a fairly crowded display, and network disruptions that affect access speed. It can be concluded that the implementation of RME at RSU Mardi Lestari Sragen has provided satisfaction to users. However, system development is still needed, especially in feature integration, display improvements, and network quality improvements to support more optimal services.