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All Journal Formosa Journal of Applied Sciences (FJAS)
Glenn Petrus Hardikusuma
Unknown Affiliation
Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Social Sciences

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The Effect of Human Capital and Total Quality Management on Managerial Performance with the Reward System as A Moderation Variable at PT Pegadaian Regional Office I Medan Glenn Petrus Hardikusuma; Nicholas Marpaung
Formosa Journal of Applied Sciences Vol. 2 No. 11 (2023): November 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v2i11.6696

Abstract

This research aims to analyze the influence of human capital and total quality management on managerial performance with the reward system as a moderating variable. The form of research used is quantitative with an associative approach. The population in this study used the Slovin formula with a total of 36 respondents as samples. The data collection technique used a questionnaire. The data analysis methods used are instrument testing, classical assumption testing, moderated regression analysis and hypothesis testing using SPSS. The results of the research conducted show that human capital and total quality management have a partially significant effect on managerial performance at PT Pegadaian Regional Office I Medan. 
Co-Authors Marpaung, Nicholas