Formosa Journal of Applied Sciences (FJAS)
Vol. 2 No. 11 (2023): November 2023

The Effect of Human Capital and Total Quality Management on Managerial Performance with the Reward System as A Moderation Variable at PT Pegadaian Regional Office I Medan

Glenn Petrus Hardikusuma (Unknown)
Nicholas Marpaung (Unknown)

Article Info

Publish Date
02 Dec 2023

Abstract

This research aims to analyze the influence of human capital and total quality management on managerial performance with the reward system as a moderating variable. The form of research used is quantitative with an associative approach. The population in this study used the Slovin formula with a total of 36 respondents as samples. The data collection technique used a questionnaire. The data analysis methods used are instrument testing, classical assumption testing, moderated regression analysis and hypothesis testing using SPSS. The results of the research conducted show that human capital and total quality management have a partially significant effect on managerial performance at PT Pegadaian Regional Office I Medan. 

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Journal Info
Formosa Journal of Applied Sciences (FJAS)
Website

Abbrev

fjas

Publisher

PT FORMOSA CENDEKIA GLOBAL

Subject

Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Social Sciences

Description

Formosa Journal of Applied Sciences (FJAS) seeks to propose and disseminate the knowledge by publishing original research findings and novelties, review articles and short communications in the wide spectrum of applied sciences. Scope of the journal includes: Biology, chemistry, physics, ...