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All Journal Jurnal Multidisiplin Madani (MUDIMA) ADM : Jurnal Abdi Dosen dan Mahasiswa
Dorthea Renyaan
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Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Quality of Population Administration Services at the Office of the Population and Civil Registry Service in Jayapura City Dorthea Renyaan; Ilham
Jurnal Multidisiplin Madani Vol. 3 No. 8 (2023): August, 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/mudima.v3i8.5024

Abstract

This study aims to determine the quality of population administration services at the Jayapura City Population and Civil Registry Service. The method used is a type of qualitative research. Data obtained from observations, interviews, documentation, and literature studies. Data analysis was carried out in the stages of presenting data, data reduction and drawing conclusions. The results of this study indicate that the quality of population administration services can be assessed from five dimensions, namely: Tangible aspect, service support facilities are adequate and satisfy the community. Aspects of Reliability, the service has been carried out properly. This is marked by the fast time for processing/making service products according to the time in the SOP, and there are no fees charged by the public or free of charge. In the responsiveness aspect, employees serve the community well by responding to questions asked by the community and providing direction and serving in a friendly and courteous manner. Assurance aspect, the Jayapura City Population and Civil Registry Service has provided guarantees for ease of service and security guarantees for people who apply for services. In the aspect of empathy, the Jayapura City Population and Civil Registry Office has provided good and satisfying service. This is achieved because the serving staff have a friendly attitude in dealing with requests, criticisms, and suggestions given by the public. As a recommendation, the Jayapura City Population and Civil Registry Service should add service support facilities or service infrastructure facilities such as the provision of generator engines to anticipate when there is a blackout. Meanwhile, to overcome the problem of frequent offline network interruptions, it is best to try by sending a letter to the head office. Promoting the official web page of the Jayapura City Population and Civil Registry Service to the public, for example by conducting socialization of web services to each district and village/urban village
Sosialisasi Kebijakan Perlindungan dan Afirmasi Berbasis Komoditas Lokal Di Kota Jayapura Usman Idris; Ilham; Simon Abdi K. Frank; Akhmad Kadir; Ibrahim Kristofol Kendi; Dorthea Renyaan
ADM : Jurnal Abdi Dosen dan Mahasiswa Vol. 1 No. 3 (2023): ADM : Jurnal Abdi Dosen dan Mahasiswa
Publisher : Penerbit dan Percetakan CV.Picmotiv

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61930/jurnaladm.v1i3.410

Abstract

Kegiatan Ini Bertemakan “Sosialisasi Kebijakan Perlindungan dan Afirmasi Bagi Orang Asli Papua Dalam Memaksimalkan Penjualan Komoditas Lokal Di Kota Jayapura”. Kegiatan yang yang bertajuk Sosialisasi Kebijakan Perlindungan dan Afirmasi Dalam Memaksimalkan Penjualan Komoditas Lokal Bagi Orang Asli Papua Di Kota Jayapura memanfaatkan metode observasi dan penyuluhan door to door yang dilakukan kepada pedagang yang ada di pasar. Adapun tujuan kegiatan pengabdian ini guna membantu pemerintah dalam mensosialisasikan kebijakan kaitannya dengan regulasi perlindungan dan afirmasi guna memaksimalkan penjualan komoditas lokal bagi orang asli papua, serta memberikan pemahaman kepada masyarakat baik kepada non orang asli papua, begitu juga dengan orang asli papua mengenai tujuan lahirnya kebijakan perlindungan dan afirmasi bagi pedagan orang asli papua. Hasil pelaksanaan kegiatan ini menunjukkan bahwa dengan adanya sosialisasi yang telah dilakukan, masyarakat menjadi mengetahui mengenai kebijakan tersebut dan menjadikan masyarakat lokal telah diakomodir hal-hal yang menjadi aspirasi dari mereka. Karena regulasi ini merupakan cerminan keberpihakan untuk pemberdayaan masyarakat lokal untuk dapat mengelola, mendistribusikan dan menjadikan komoditas lokal sebagai produk pengembangan yang terpusat pada mereka. Hal ini untuk mendukung laju percepatan dan pengembangan sumberdaya manusia pada tingkat lokal.
Co-Authors Akhmad Kadir Ibrahim Kristofol Kendi ILHAM Simon Abdi K. Frank Usman Idris