Edy Rakhmadi
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The The Application Of The Kano Model In Enhancing Digital Learning Satisfaction: A Total Quality Management Perspective Edy Rakhmadi; Norliani; M. Muhaimin; Aslamiah; Celia Cinantiya
IJGIE (International Journal of Graduate of Islamic Education) Vol. 7 No. 1 (2026): March
Publisher : Master of Islamic Studies Masters Program in the Postgraduate Institute of Islamic Studies Sultan Muhammad Syafiuddin Sambas, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37567/ijgie.v7i1.4364

Abstract

The transformation of digital learning demands a quality approach that is contextual and student-centered. This article explores the integration of the Kano Model and Total Quality Management (TQM) as a strategic framework for improving the quality of digital learning based on student satisfaction. The Kano Model is employed to classify learning attributes into must-be, one-dimensional, and attractive categories, based on students’ perceptions of various digital learning features. Meanwhile, TQM provides a systemic structure for continuous improvement and stakeholder involvement in quality enhancement processes. This study uses a descriptive qualitative approach, with data collected through Kano-based questionnaires, interviews, and documentation. The results indicate that the Kano Model, when applied in digital learning, enables educators and administrators to classify learning service attributes based on their influence on learner satisfaction, ranging from must-be to one-dimensional to attractive qualities. Meanwhile, TQM provides a comprehensive management foundation that emphasizes continuous improvement, data-driven decision-making, and stakeholder engagement. The combination of both models contributes to building an adaptive, responsive, and learner-centered digital education environment. This integration not only enhances satisfaction but also strengthens institutional competitiveness and quality assurance in the era of digital transformation.
Ventriloquism As A Medium For Strengthening Islamic Values And Character Education Edy Rakhmadi; Norliani; Muhammad Muhaimin; Suhaimi; Muhammad Saleh
IJGIE (International Journal of Graduate of Islamic Education) Vol. 6 No. 2 (2025): September
Publisher : Master of Islamic Studies Masters Program in the Postgraduate Institute of Islamic Studies Sultan Muhammad Syafiuddin Sambas, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37567/ijgie.v6i2.4475

Abstract

Ventriloquism-based instructional innovation introduces a performative dialogic medium that merges cognitive, affective, moral, and social dimensions of learning into a unified interactive experience. By positioning the puppet as a “dialogue partner,” the approach facilitates psychologically safe communication spaces, reduces speaking anxiety, and transforms abstract concepts into personified narrative forms. This qualitative case study examined the implementation of ventriloquism in an Indonesian secondary school, focusing not only on engagement and learning outcomes but also on its contribution to Islamic values and character development within Islamic education( PAI). Findings show that the method increased active participation by nearly 50%, reduced emotional absenteeism, and strengthened comprehension, empathy, and social confidence. The puppet mediated sensitive moral discussions, enabling students to express ethical reasoning, practice respectful communication (adab al-hiwār), and develop moral courage in a non-threatening environment. The innovation aligns with constructivist, social learning, multimodal, and embodied cognition theories, while also supporting core PAI values such as honesty, responsibility, respect, and compassion. Classroom observations revealed heightened emotional presence, enthusiasm, and communicative bravery when students interacted with the puppet. For teachers, ventriloquism provided a low-cost creative medium to model Islamic character values through storytelling, dialogic reflection, and positive behavioral exemplars. Despite limited formal training, teachers adopted adaptive strategies peer collaboration, handmade puppets, and performative scaffolding which enabled seamless integration across subjects. This article situates ventriloquism within broader debates on interactive learning, performance pedagogy, and value-based instruction, demonstrating that contextualized creative practices can simultaneously enrich classroom engagement and strengthen ethical and religious character formation. Overall, the study affirms that ventriloquism revives learning experiences by making them joyful, value-oriented, and psychologically safe.