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All Journal Syntax Literate: Jurnal Ilmiah Indonesia ILKOMNIKA: Journal of Computer Science and Applied Informatics
Dewangga, Danang Ary
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Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Analisis Penerimaan XBOX Cloud Gaming di Indonesia Menggunakan UTAUT Dewangga, Danang Ary; Kurniawati, Masmira
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i4.15680

Abstract

Teknologi cloud gaming merupakan sebuah inovasi yang cukup baru dalam industri game di dunia. Implementasinya secara bertahap meluas dan mencapai Indonesia pada saat ini. Namun pertumbuhan penggunanya cenderung lambat, padahal pemain game di Indonesia mencapai 105 juta orang. Jika pengguna cloud gaming dapat menjadi lebih besar tentu akan menguntungkan bagi perusahaan penyedia dan negara Indoenesia. Oleh sebab itu penelitian ini dilakukan untuk memahami faktor-faktor yang memengaruhi penerimaan teknologi cloud gaming dengan studi kasus Xbox cloud gaming. Pada penelitian ini menggunakan model utama Unified Theory of Acceptance and Use of Technology (UTAUT) ditambahkan variabel perceived security dan perceived value. Metode pengumpulan data yang digunakan adalah survei online menggunakan google form. Jumlah sampel yang dikumpulkan mencapai 120 orang pemain game. Analisis regresi berganda dan sub-grup analisis digunakan menguji hipotesis-hipotesis yang diajukan pada penelitian. Berdasarkan hasil analisis ditemukan bahwa semua hipotesis terdukung. performance expectancy, effort expectancy, social influence, facilitating condition, perceived security dan perceived value berpengaruh pada behavioral intention pengguna untuk tetap menggunakan Xbox cloud gaming. Hasil dari penelitian ini diharapkan mampu membuat penyedia layanan cloud gaming terutama Xbox, untuk dapat meningkatkan kualitas pelayanan berdasarkan saran yang diajukan oleh penulis.
Website Quality Analysis of Glints on User Satisfaction Using WebQual 4.0 and Perceived Trust Azizah, Aulia Wafiq; Dewangga, Danang Ary; Arifah, Ika Diyah Candra
ILKOMNIKA Vol 8 No 2 (2026): Volume 8, Number 2, August 2026
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/ilkomnika.v8i2.893

Abstract

A high bounce rate of 60.03% on the Glints job portal signals potential user experience flaws, revealing a critical gap between high traffic volume and actual user engagement. Therefore, this research investigates the direct impact of usability, information quality, service quality, and perceived trust on user satisfaction. We applied a quantitative approach based on the WebQual 4.0 model, collecting survey data from 200 purposively sampled users. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis confirms that these four exogenous factors positively and significantly enhance satisfaction. The combined framework is highly accurate, predicting 83.3% of the dependent variable. Notably, service quality had the most significant influence, with a path coefficient of 0.285 (t = 4.037, p < 0.001). The key contribution of this study is the addition of perceived trust to the WebQual 4.0 framework, which also proved vital regarding job legitimacy and data security. Consequently, future platform optimizations should focus on responsive services, rigorous job screening, and clear privacy standards.
Co-Authors Arifah, Ika Diyah Candra Azizah, Aulia Wafiq Masmira Kurniawati, Masmira