Jannah, Alfina Nur
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Analisis Budaya Organisasi Pada Umkm Fruit Thai Di Wisata Religi Makam Gus Dur Jombang Ali, Mohammad Haidar; Jannah, Alfina Nur; Sa’adah, Nurul Khoiriyatis
BIMA : Journal of Business and Innovation Management Vol. 6 No. 2 (2024): Februari
Publisher : Prodi Manajemen Fakultas Ekonomi Universitas Hasyim Asy'ari Tebuireng Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33752/bima.v6i2.5938

Abstract

Penelitian ini bertujuan untuk menganalisis budaya organisasipada UMKM Fruit Thai di Kawasan Makam Gus Dur. Budaya organisasi memiliki peran penting dalam menentukan kinerja karyawan dan keberhasilan organisasi. Studi ini menggunakan pendekatan kualitatif dengan wawancara mendalam dan analisis dokemen sebagai metode pengumpulan data. Hasil penelitian ini menunjukan bahwa UMKM Fruit Thai memiliki budaya organisasi yang berorientasi pada kulaitas, inovasi, dan kepuasan pelanggan. Kualitas produk dijaga melalui penggunaan bahan berkualitas dan proses produksi higenis. Inovasi terus menerus dilakukan untuk memenuhi kebutuhan pelanggan dan meningkatkan efesiensi produksi. Budaya organisasi ini tercermin dalam praktik sehari-hari, seperti briefing sebelum bekerja, bekerjasama antar karyawan, dan acara Bersama untuk memperkuat rasa kebersamaan. Faktor-faktor yang memepengaruhi budaya organisasi meliputi ukuran organisasi, kebijakan manajemen, lingkungan budaya dan persaingan.
SYSTEMATIC LITERATURE REVIEW: THE INFLUENCE OF LEADERSHIP STYLE ON EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR Jannah, Alfina Nur; Zagladi, Arief Noviarkahman; Nora, Elfia
Jurnal Ekonomi Bisnis Manajemen dan Akuntansi (JEBISMA) Vol 3 No 2 (2025): Desember 2025
Publisher : PT. Media Edutama Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70197/jebisma.v3i2.184

Abstract

Organizational Citizenship Behavior (OCB) refers to employees’ discretionary behaviors that go beyond formal job requirements and contribute significantly to organizational effectiveness and sustainability. In increasingly dynamic and competitive work environments, leadership style has become a critical factor in fostering such extra-role behaviors. This study aims to systematically review empirical research examining the influence of leadership styles on Organizational Citizenship Behavior (OCB). A Systematic Literature Review (SLR) approach was employed, following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines to ensure a transparent and rigorous review process. Articles were retrieved from reputable scientific databases and screened using strict inclusion and exclusion criteria. As a result, 33 empirical studies published between 2010 and 2025 were selected for in-depth analysis. The findings indicate that transformational leadership is the most dominant and consistently influential leadership style in promoting OCB across various organizational contexts. However, its effects are generally indirect and mediated by psychological and organizational factors such as affective commitment, work engagement, trust, job satisfaction, and organizational culture. In addition, servant, ethical, authentic, inclusive, and responsible leadership styles also demonstrate positive relationships with OCB, although their effects tend to be contextual and dependent on specific mediating mechanisms. In contrast, transactional leadership exhibits mixed and inconsistent findings regarding its impact on OCB. These results highlight that the relationship between leadership styles and OCB is complex and multidimensional rather than linear. This study contributes to the literature by mapping research trends, synthesizing key mediating mechanisms, and identifying gaps for future research. Practically, the findings provide valuable insights for organizations in designing leadership development strategies aimed at fostering employees’ Organizational Citizenship Behavior in a sustainable manner.