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All Journal Edukasi Islami: Jurnal Pendidikan Islam Riwayat: Educational Journal of History and Humanities
Lasahido, Nurrahmi
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Humanities Education Social Sciences

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The Influence of Organizational Climate, Communication Competence and Work Motivation On The Performance Of Sumut Syariah Bank Employees Based On Islamic Education In North Sumatra Lasahido, Nurrahmi; Lubis, Lahmuddin; Wijaya, Candra
Edukasi Islami: Jurnal Pendidikan Islam Vol. 12 No. 03 (2023): Edukasi Islami: Jurnal Pendidikan Islam
Publisher : Sekolah Tinggi Agama Islam Al Hidayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30868/ei.v12i03.5306

Abstract

This research is to find outThe influence of organizational climate, communication competence and work motivation on the performance of North Sumatra Sharia Bank employees in North Sumatra. This research uses quantitative methods, with a form of descriptive research that processes data using the results of distributing questionnaires to population samples, so as to obtain a significant relationship and a mutual tendency towards the probability of error regarding the hypothesis being built. This type of research approaches path analysis (path analysis). The results of this research are: 1. Organizational climate has a direct positive effect on work motivation at Bank Sumut Syariah in North Sumatra by 8%. 2. Communication competency has a direct effect on work motivation at Bank Sumut Syariah in North Sumatra by 11.2%. 3. Organizational climate has a direct effect on employee performance at Bank Sumut Syariah in North Sumatra by 11.9%. 4. Communication competency has a direct effect on employee performance at Bank Sumut Syariah in North Sumatra by 12.6%. 5. Work motivation has a direct effect on employee performance at Bank Sumut Syariah in North Sumatra by 11%. 6. Organizational climate has an indirect effect on employee performance at Bank Sumut Syariah in North Sumatra through work motivation of 1.5%. 7. Communication competency has an indirect effect on employee performance at Bank Sumut Syariah in North Sumatra through work motivation of 0.8%. Work motivation has a direct effect on employee performance at Bank Sumut Syariah in North Sumatra by 11%. 6. Organizational climate has an indirect effect on employee performance at Bank Sumut Syariah in North Sumatra through work motivation of 1.5%. 7. Communication competency has an indirect effect on employee performance at Bank Sumut Syariah in North Sumatra through work motivation of 0.8%. Work motivation has a direct effect on employee performance at Bank Sumut Syariah in North Sumatra by 11%. 6. Organizational climate has an indirect effect on employee performance at Bank Sumut Syariah in North Sumatra through work motivation of 1.5%. 7. Communication competency has an indirect effect on employee performance at Bank Sumut Syariah in North Sumatra through work motivation of 0.8%.
Representation of Empathy and Digital Politeness in Interpersonal Communication within Disaster-Related Volunteer Communities on Facebook Hasibuan, Effiati Juliana; Lasahido, Nurrahmi
Riwayat: Educational Journal of History and Humanities Vol 8, No 4 (2025): Oktober, Social Issues and Problems in Society
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v8i4.50848

Abstract

The increasing use of social media as a space for interpersonal communication in the volunteer community requires empathy and digital courtesy to maintain the effectiveness of group interaction and solidarity. This study aims to analyze how these characters are represented in communication between members of the Indonesian Disaster Care Forum (FPBI) on Facebook, focusing on patterns of empathetic expression, digital politeness practices, and interaction dynamics formed in online conversation spaces. This study used a qualitative approach with discourse analysis and netnography methods, involving observation of communication activities on community pages for three months, as well as in-depth interviews with 10 active informants. Data was collected through documentation of members' comments, uploads, and responses, then analyzed using thematic categorization techniques to identify emerging character values. The results showed that empathy was represented through supportive language, positive emotional responses, and verbal solidarity in emergency situations, while digital politeness was reflected in the use of respectful diction, ethical conflict negotiation patterns, and adherence to societal norms. In conclusion, this study confirms that the character of empathy and digital politeness plays a strategic role in strengthening the social cohesion and effectiveness of volunteer coordination in the digital space, and contributes theoretically to the study of social media-based interpersonal communication while offering practical implications for managing volunteer communities to remain adaptive, humanistic, and responsive in the digital ecosystem.
Co-Authors Candra Wijaya, Candra Effiati Juliana Hasibuan Lahmuddin Lubis